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07-08-2025 06:03 AM
There is no direct redirection to the top of the KBA , user need to scroll up . this will be a challenge for bigger KBAs with multiple topics.
Include “Go to top icon” in KBA page for easy navigation to the start of the Knowledge article
Solved! Go to Solution.
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07-09-2025 06:54 AM
I would suggest taking advantage of the Anchor (1) and Insert/Edit Link (2) features available in the HTML Editor.
Anchor: This allow you to declare a specific location within the HTML Field, think if this as a bookmark.
Inset/Edit Link: Once Anchors have been declared, you can choose to link to an Anchor rather than a URL.
You could take this a step further by setting up templates with predefined 'Back to the Top' type links.
Hope this helps!
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07-11-2025 01:50 AM
yes
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07-09-2025 06:54 AM
I would suggest taking advantage of the Anchor (1) and Insert/Edit Link (2) features available in the HTML Editor.
Anchor: This allow you to declare a specific location within the HTML Field, think if this as a bookmark.
Inset/Edit Link: Once Anchors have been declared, you can choose to link to an Anchor rather than a URL.
You could take this a step further by setting up templates with predefined 'Back to the Top' type links.
Hope this helps!
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07-11-2025 02:01 AM
@dbook this is amazing!!!
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */