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07-05-2023 07:41 PM
Hi Techies,
I am learning Legal Service Delivery in SNOW. I have created a legal request and now I want to promote a Legal Request to a Legal Matter. However, I am not getting the button 'CREATE MATTER' on Legal Request, as described in the documentation. Please can anyone guide me?
Also, the Assignment group permission field is uneditable. How and where can update it to make it editable?
Solved! Go to Solution.
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07-06-2023 08:25 PM
Yes, read these steps in the on-demand course. However, my problem is that I am not getting the Assigned to Me and Create Matter buttons itself. I have logged in as an admin, so I guess it is not a role issue. Attaching 2 screenshots
1) How it should appear as per the documentation
2) How it is in my instance
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07-11-2023 06:28 AM
kindly mark as a solution
