Mark remaining approval as not required if any approval is approved
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06-26-2024 09:28 PM
Hi All,
Having a requirement that,
In a catalog flow in the flow designer we are triggering approval to line manager once the request is submitted.
if the line manager is not approved in 3 days then the approval will trigger to manager managers. and if the manager managers also not approved in 3 days then approval trigger to one default group approval.
Here in the escalation approval if the approval triggering to manager managers we need to cancel/ update to not required the previous approval like the same to the group approval trigger also make the previous approval not required.
Any suggestions to achieve this.
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06-26-2024 11:04 PM
Do you want to 'no longer required' once the escalation is triggered, or only when any of the given approvals is approved? Your title and description are not aligned in this aspect.
But:
In case it is the next approval is triggered, no longer require the others: do a look up records action to the approval records for the same request, created before today, after the next approval is triggered and set them to 'no longer required'.
In case you want all approvals to be 'no longer required' once any of them is approved (so also give the line manager the chance to approve after the escalation has started), you can add an 'if approval = approved' step after each approval step, do a look up to the other records and set them to 'no longer required'.
I assume the flow already takes care of approving the record itself on 1 approval?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark