Mega Menu is empty

[mah1]

I am trying to evaluate the effort to migrate from the service portal to the employee center. 

On our Dev instance (Rome Patch 1 Hotfix 1), i installed the Employee Center, Employee Center Core, and the Employee experience taxonomy plugins.  I verified that the Employee taxonomy exists and is associated with the Employee Center portal. When I open the Employee Center portal, the mega menu is empty. The mega menu should contain the IT item but nothing is there.

Plugins:

Taxonomy:

Portal Configuration:

Employee Center:

I performed the same steps in my personal developer instance and the mega menu is populated using the Employee unified taxonomy as expected.

Am I missing something in the setup?

Thank you

[Sarah Dari]

Hi mah1, I have a question for you, did the Mega Menu still appeared with a custo taxonomy (if you created one  linked it to the Portal)? 

[peter_repan]

I had issue that mega menu is not visible and I had taxonomy in place and assigned to portal, however the "connected content" records had no reference to existing catalog items or knowledge articles, therefore the mega menu was not visible. 

[Lisa22]

i have reloaded the demo data but I still can't see mine.  Any ideas?

[Rob Sestito]

Hey Lisa,

It might be a good idea to start a new post for yourself to get people to try and help out. People that want to help most likely will not come into a post that has been answered already.

However, I will give it a shot.

After reloading the demo data, did you continue and go through the setup with cloning the taxonomy, running the scripts needed, and connecting your content to your cloned taxonomy? And also, pointed the clone taxonomy to the proper portal you are going to be using/configuring?

If you haven't already, starting out steps can be found here Install Employee Center Pro / Install Employee Center

Thanks,

-Rob

[RodGallegos]

Hello Lisa, are you using HR Taxonomy as well?