My Active Items widget - How do I remove existing options so that they don't show on Employee Centre

[matthew_hughes]

At the moment, I'm using the following out of the box widget 'My Active Items' on the employee centre portal:

However, there are certain options on this widget that we don't want to show as they are irrelevant on the employee centre portal. We're looking to remove the 'HR Cases' and 'SOR' options. 

However though, what we've realised is that those two same options are also being displayed on our hrportal.

I was just wondering if there is a way that we can remove those widgets on our employee centre portal, but still keep them on our hrportal.

[Lisha ramya C]

Hi Bhavya,

I have a requirement to change the icon of the My active items task, requests,Surveys.

I have checked on Activity Configuration table to try to change the new icon of the task. It's showing the inbuilt icon options only.But I need to add a  new icons which are provided by client. Is this possible to add that icon.

[Bhavya11]

Hi @Lisha ramya C ,

Adding glyph is not possible.So You can change the Angular template (ng-template) of My items widget.

Add the image to the service now database, then edit the ng-template with ng-if and ng-else condition.

If the label is "xxx" , then include the image

If the label is not "XXX" then include the glyph(OOB).

This should work.

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

Thanks,

BK

[Akansha Gupta]

Hi @Bhavya11  - 

Currently, My Active Items are displayed in simple list format on Employee Portal, which my client want to update as below(box structure). Please help me in guiding how to achieve it.