See section even if all fields are empty
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10-09-2024 09:05 AM
Hey,
I was wondering, if i have a section in a view with some fields, and all of the fields are empty, does Servicenow show this section?
If servicenow doesnt show the section (if all information is empty) is there a configuration how to change this? I want to see the section even if its empty.

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10-10-2024 02:23 AM
@jennv ServiceNow does show the section even if all fields are empty. Visibility of fields can be handled via Client script or UI Policy. OOTB all empty fields on form are shown as long as they are part of the form layout. If you wish to control their visibility, you can use Client script or UI Policy to control that.
Hope this answers your question.
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10-14-2024 02:00 AM
Thank you for your answer, i will try it out.