My Items in ESC Portal not showing the count

[Deepika Mishra]

In my esc portal under "My Items" tab I have three different sub-tabs:
1. Tickets

2. Approvals

3. Tasks

In the below picture you can see that Tickets and Approvals show a count whereas Tasks doesn't, how do I make it work.

JSON:

{
	"tabs":[
		{
			"title":"${Tickets}",
			"widget_id":"nr-mini-myitems",
			"badge_prop": "tickets_count",
			"options": {
				"limit": 4,
				"script_include":"3e7593421b69e110103355bf034bcbf7",
				"template": "nr-lp-tickets-list-v2.html"
			}
		},
		{
			"title":"${Approvals}",
			"widget_id":"nr-approvals-list",
			"badge_prop": "approvals_count",
			"options": {
				"limit": 2,
				"script_include": "3e7593421b69e110103355bf034bcbf7",
				"method_name": "getApprovals",
				"template": "nr-lp-approvals-list-v2.html"
			}
		},
		{
			"title":"${Tasks}",
			"widget_id":"nr-mini-myitems",
			"badge_prop": "todos_count",
			"options": {
				"limit": 4,
				"script_include":"3e7593421b69e110103355bf034bcbf7",
				"method_name": "getTodos", 
				"template": "nr-lp-todos-list-v2.html"
			}
		}
	]
}

[Gaurav Vaze]

I also am facing the same issue, have you got anything for this?

[Juhi Poddar]

Hello @Deepika Mishra 

The issue appears to be in the HTML, where the count is not being displayed. Could you please share the HTML script so I can assist you in resolving the issue?

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar