My Welcome message is not showing on my Mobile view

[juanAlarcon]

Hi I am trying to customize my EC portal, but when i look it up on my mobile view the welcome message is not showing neither the image I have on the desktop view, could you help me please?

Mobile view

Desktop view

[Susan Britt · Accepted solution]

There is some CSS responsiveness set somewhere that is removing the title and background image on smaller devices.  Most of the time this is set within the widget (e.g., homepage search) with it's HTML class and wrappers, and you can override in the widget instance options for the page.  However, sometimes the portal homepages will have two different search widgets on it, with bootstrap set to display like "Homepage search" for Bootstrap size Large and "Typeahead search" for Medium.

First step would be to look at your portal homepage design to see if there are 2 different search widgets on it.  If so, you can remove the one for smaller bootstrap size, then work with the one homepage search.  This older article helps explain it. 

[juanAlarcon]

Hi @Susan Britt thanks for your reply, I was able to remove the code that was blocking my welcome message to show, but I still have the issue, and is that the banner image is not showing on mobile view, do you know if this could be solved on a similar way?