Need a report of the total number of views of portal of Employee Service Center by month and topic

mp_123
Tera Contributor

Need a report that will show number of views of the portal of Employee Service Centre  by month and by topic category. The views should be by month and by topic category.

1 REPLY 1

jonsan09
Giga Sage
Giga Sage

You'll need to first configure User Experience Analytics (https://docs.servicenow.com/csh?topicname=set-up-user-exp-analytics.html&version=latest) After enabled you configure Service Portal/Employee Center for use with with it (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994573) There is a "Top Events' you can drill down into to see if this provides you the data you need.

2024-08-22 15_08_44-Overview _ User Experience Analytics and 10 more pages - Profile 1 - Microsoft​ .png