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Need to place the create incident in Employee Center portal

Yasin Shaik11
Tera Contributor

Hi Team,

 

I would like to place a create incident option in employee center portal. The detailed info is given in the below image please refer. 

 

Thanks in advance. 

1 ACCEPTED SOLUTION

Shubham_Shinde
Giga Guru

Hello @Yasin Shaik11 ,

You can achieve this by creating a Connected Content for IT for IT topic. To do so, navigate to Content Taxonomy --> Topics and open IT for IT topic record, now scroll down to Connected Content related list and add a new record as below:

Shubham_Shinde_0-1676354721155.png


And you can then change the order of this content as per your desire, and it will be visible on ESC portal like below:

Shubham_Shinde_1-1676354763845.png



If my answer has helped with your question, please mark it as correct and give it a thumbs up!

 

Regards,

Shubham



View solution in original post

1 REPLY 1

Shubham_Shinde
Giga Guru

Hello @Yasin Shaik11 ,

You can achieve this by creating a Connected Content for IT for IT topic. To do so, navigate to Content Taxonomy --> Topics and open IT for IT topic record, now scroll down to Connected Content related list and add a new record as below:

Shubham_Shinde_0-1676354721155.png


And you can then change the order of this content as per your desire, and it will be visible on ESC portal like below:

Shubham_Shinde_1-1676354763845.png



If my answer has helped with your question, please mark it as correct and give it a thumbs up!

 

Regards,

Shubham