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Resolved! Add user data to content publishing records

Is it possible to merge data in Content Publishing records? For example, if I wanted a Content Publishing banner or rich text record to read "Welcome [first-name]", where first-name came from either the User record or HR Profile record, is that possi...

JD Barlow by Kilo Sage
  • 1009 Views
  • 3 replies
  • 1 helpfuls

My Items in ESC Portal not showing the count

In my esc portal under "My Items" tab I have three different sub-tabs:1. Tickets2. Approvals3. Tasks In the below picture you can see that Tickets and Approvals show a count whereas Tasks doesn't, how do I make it work. JSON: { "tabs":[ { "titl...

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Resolved! Accessibility within EC Pro

I'm new to ServiceNow EC Pro, and I've been playing around with EC Pro on the lab instance.While playing around on the Page Designer I noticed that <main> is the only available semantic tag.Is there a way to add more or that's all there is?If, for ex...

HojungA by Tera Contributor
  • 585 Views
  • 1 replies
  • 0 helpfuls

Debugging In Servicenow

Hi Team, In ServiceNow’s UI16, the Watch functionality was extensively utilized for debugging client-side scripts and, to some extent, server-side logic. This feature proved invaluable for isolating issues related to specific fields, providing real-t...

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Pooja_95 by Tera Contributor
  • 558 Views
  • 1 replies
  • 1 helpfuls

Quick Links Order

Is there a way to fix the order that items are displayed in the Quick Links section? I set the links up using Instance Options in the order I want but it seems that sometimes the order of these items randomly changes. Thank you!

mah1 by Mega Sage
  • 2654 Views
  • 8 replies
  • 3 helpfuls

What is the SNAnalyticsTrackingTriggered Event?

The SNAnalyticsTrackingTriggered Event appears in the User Experience Analytics. The Value changes back and forth between Full, Basic and Disabled. It seems to have surfaced after upgrading to Yokohama, but the data exists prior to upgrading.   Is th...

mohrsthe by Tera Contributor
  • 482 Views
  • 1 replies
  • 0 helpfuls

Unable to See topics created in ESC Portal

Hi Everyone, We are planning to implement Standard changes in our project.OOB we have 3 standard change items like Modify a Standard Change Template , Retire a Standard Change Template,Propose a new Standard Change Template.I want to display 3 catalo...

VanamaAkhil by Tera Contributor
  • 1706 Views
  • 8 replies
  • 0 helpfuls