Organization Chart (EC) Widget not showing tree structure and search not working

[Shubham Gagneja]

Hi, We are trying to implement HRSD for client and me migrated to EC pro from service portal. On my org chart page, tree structure is not visible and even search for employee is not showing anything.

[Community Alums]

Hi @Shubham Gagneja ,

 "my org chart" page (and also other components like the "Organization Chart (CD)" Widget), are installed with the "Content Publishing" plugin. A plugin that is automatically installed when installing Employee Center Pro.

If everything configured well as per doc : Organization chart 

Then, make sure "Page Route Map" is for the record is "Active"

[Shubham Gagneja]

Hi @Community Alums 
It is already active but still tree structure is not visible.

[Gal Katz]

Hi @Shubham Gagneja,
I'm having the same issue.
did you find a solution?

[Shubham Gagneja]

Hey Kaz, To be honest I don't remember how it was done but definitely i configured the page route maps as this was super long ago!