Password reset via Servicenow now mobile

kumar
Tera Contributor

password reset via virtual agent should be possible using the now mobile app,

should be possible via now mobile app

the EU must be able to reset their password via email authentication, QnA, and SMS verification using the now mobile app.

2 REPLIES 2

Mark Manders
Mega Patron

I don't see any question or something you tried and it didn't work. Is this something you think ServiceNow should provide? You can add an idea through the Idea portal. If it is a requirement you need to implement, you can check out below links to see if those help.

https://www.servicenow.com/community/itsm-forum/enable-ad-password-reset-via-mobile-devices/m-p/5297...

https://www.servicenow.com/community/mobile-apps-platform-forum/how-to-add-password-reset-link-on-th...

https://www.servicenow.com/community/developer-forum/how-to-add-password-reset-link-on-the-mobile-lo...

 


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Mark

Thank you Mark Manders for your reply I'm new to service now world