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Perform print ticket details from Service Portal

QI XING HONG
Tera Expert

Employee Center forum

I would like a way to print ticket details from portal using OOB page templates as much as possible.

 

Anyone can assist?

1 ACCEPTED SOLUTION

QI XING HONG
Tera Expert

Using this url print solution below:

<url>/sc_req_item_do?sys_id=<sys_id>&sysparm_media=print&sysparm_result_view=ess;

where ess = “Employee Self Service” view, can be swapped

View solution in original post

1 REPLY 1

QI XING HONG
Tera Expert

Using this url print solution below:

<url>/sc_req_item_do?sys_id=<sys_id>&sysparm_media=print&sysparm_result_view=ess;

where ess = “Employee Self Service” view, can be swapped