Position field in HR Profile

Teja K A
Tera Contributor

Hi Community,

I'm working on HR Profile and I'm facing some issue with Position field. Initially Position field select box was empty and I was trying to add position there but but the list to select position was not populated. So I went through Position table and I added 20 condition with respect to Department, You can take a look at it in the below table.

                                      

                                    TejaKA_0-1694591298021.png

Now I can see the list of position in the position field in HR profile, if I select any position it not getting selected properly. I mean Position filed is still empty. But preview this record button got populated after selecting the position if I click on it it will show the selected filed but it is not there in position Fileld.

you can have a look here.

                                  TejaKA_1-1694591620541.png

may I know why this is happening and what should be done to overcome the above problem?

 

 

1 ACCEPTED SOLUTION

gurjot5
ServiceNow Employee
ServiceNow Employee

This happens when your referenced table 'display' field is not configured properly

1) go to ALL > sys_db_object.list

2) search for Position (sn_hr_core_position) table

3) Make sure in the dictionaries , display is true for position field

gurjot5_0-1694608571673.png

 

Please mark this response as helpful if it solves your issue

 

View solution in original post

2 REPLIES 2

gurjot5
ServiceNow Employee
ServiceNow Employee

This happens when your referenced table 'display' field is not configured properly

1) go to ALL > sys_db_object.list

2) search for Position (sn_hr_core_position) table

3) Make sure in the dictionaries , display is true for position field

gurjot5_0-1694608571673.png

 

Please mark this response as helpful if it solves your issue

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Teja K A 

any before business rule is clearing the value or any onload client script is clearing the value.

after saving did you check the value of field in list layout of HR profile table?

Regards,
Ankur
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