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‎09-13-2023 12:54 AM
Hi Community,
I'm working on HR Profile and I'm facing some issue with Position field. Initially Position field select box was empty and I was trying to add position there but but the list to select position was not populated. So I went through Position table and I added 20 condition with respect to Department, You can take a look at it in the below table.
Now I can see the list of position in the position field in HR profile, if I select any position it not getting selected properly. I mean Position filed is still empty. But preview this record button got populated after selecting the position if I click on it it will show the selected filed but it is not there in position Fileld.
you can have a look here.
may I know why this is happening and what should be done to overcome the above problem?
Solved! Go to Solution.
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‎09-13-2023 05:36 AM
This happens when your referenced table 'display' field is not configured properly
1) go to ALL > sys_db_object.list
2) search for Position (sn_hr_core_position) table
3) Make sure in the dictionaries , display is true for position field
Please mark this response as helpful if it solves your issue
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‎09-13-2023 05:36 AM
This happens when your referenced table 'display' field is not configured properly
1) go to ALL > sys_db_object.list
2) search for Position (sn_hr_core_position) table
3) Make sure in the dictionaries , display is true for position field
Please mark this response as helpful if it solves your issue
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‎09-13-2023 05:47 AM
any before business rule is clearing the value or any onload client script is clearing the value.
after saving did you check the value of field in list layout of HR profile table?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader