Regarding approvers

[vinuthna16]

Hi Team,

I have a requirement consider there is a company table in service catalog form whenever i select a company record i should get approvers from company's manager,tl,deputy manager . I am not able to select approvers in the flow because it is a custom table . Please tell me how to get approvers through script in flow designer

Thanks & Regards

Vinuthna

[Danish Bhairag2 · Accepted solution]

Hi @vinuthna16 ,

1. You need to create a new action Given some name while creating that action. See snip below
2. 
3. Once u submit click on the + sign highligted  in yellow
4. 
5. U will get the below page where u need to search script & select the one under utilities. 
6. 
7. For coding part you can refer below videos as it contains many steps such as Creating Inputs & outputs along with script & how to call that custom action in your existing flow
   • https://www.youtube.com/watch?v=HQZCUQQd0ro
   • https://www.youtube.com/watch?v=0binVTdjdWw

The above steps will help u go in the right direction.

Thanks,

Danish

[vinuthna16]

I tried with script and flow designer for some company records approvers are coming . But for some company records approvers are not coming. Does the user require any role to get them as a approver in ritm.

[vinuthna16]

I tried with script and flow designer for some company records approvers are coming based on manager and all. But some records it is not coming. Do users require any role to get them as approvers in ritm