Search result redirection

[dev46]

Hi,

I have added 'catalog homepage search' widget.i want search result to be reidrected to esc_sc_category page insted of 'id=search' page. is it possible to redirect search result to 'id=esc_sc_category/ ?

[JamesEcoStratus]

Hi,

If I understand your question, you’re trying to reroute search results from the 'catalog homepage search' widget to the 'esc_sc_category' page within ServiceNow. This is typically accomplished through widget configuration in the ServiceNow platform.

Here's a general guideline on how to make this adjustment:

1. Widget Configuration:

• Access the 'catalog homepage search' widget in the ServiceNow interface.

1. Modify Widget Properties:

• Look for a property or setting within the widget configuration that allows you to specify the redirect URL for search results. This property might be labeled as 'Search Result Redirect URL' or something similar.

1. Update the Redirect URL:

• Change the value of this property to point to the 'esc_sc_category' page URL. Ensure that you provide the complete URL, including any parameters or additional information needed to correctly display the 'esc_sc_category' page.

1. Save Changes:

• Save the changes you made to the widget configuration.

1. Test the Widget:

• After saving the changes, test the widget by performing a search to verify that the search results now redirect to the 'esc_sc_category' page.

It's important to note that the specific steps and options for configuring widgets may vary depending on your ServiceNow version and instance configuration. Therefore, I recommend referring to the widget's documentation or consulting your ServiceNow administrator for precise instructions tailored to your environment.

By making this adjustment, you should be able to redirect search results from the 'catalog homepage search' widget to the 'esc_sc_category' page as desired.

I hope these steps clarify the process and assist you in achieving your goal effectively.

Best Regards,

James @Ecostratus

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[dev46]

Hi,

at least there is no widget properties or configuration. instance i am using is of Tokyo version. can you please share screenshots for the same?or any other way