Searching in Employee Center Portal

Ajit Kumar2
Tera Contributor

‎10-31-2023 10:07 AM

Hello Everyone,

 

We have search sources for Catalog and Knowledge articles. However, search results throwing Knowledge articles at the beginning, but I want that to change to Catalog. When user search, related catalogs should appear first KB articles later. Is there any way to achieve this? 

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Musab Rasheed
Tera Sage
Tera Sage

‎10-31-2023 11:56 AM

Hello,

You can try with 'Genius results' in Search profile record, it will display matching catalog item on top then articles will be displayed, other than that you can't control this.

Please hit like and mark my response as correct if that helps
Regards,
Musab