ServiceNow basic Portal Questions

[Yogita11_]

Hello All,

Can anyone help me to give the answers of this question's?

@AnirudhKumar 

1. What object do we use on the client side to pass data to HTML/server ?

2. What object do we use on the server side to pass data to HTML/Client ?

3. What is the easiest way to add menus in Service Portal Header?

4. What is the difference between page, widget, and instance?

5. If getXML() is used in a catalog client script, and the catalog is submitted on the Portal, what happens?

6. What can you do with a widget option schema, explain with an example?

7. What needs to be done to add a footer on the Portal?

8. When you clone an OOB widget, does all the details get copied over to the new widget, explain?

Thank you

[AnirudhKumar · Accepted solution]

Hello Yogita,

Here are the answers:

1. What object do we use on the client side to pass data to HTML/server ? --> c

2. What object do we use on the server side to pass data to HTML/Client ? --> data

3. What is the easiest way to add menus in Service Portal Header? --> Open Portal record -> open associated Main Menu record -> Create records in Menu Items related list

4. What is the difference between page, widget, and instance? --> A widget holds HTML+client+server code. A Widget Instance holds a Widget. A Page holds multiple Widget Instances 

5. If getXML() is used in a catalog client script, and the catalog is submitted on the Portal, what happens? --> By the time the getXML return function is called, the page is redirected.

6. What can you do with a widget option schema, explain with an example? --> A widget option schema helps add 'dynamic'ness to the widget code. Users can tweak the behavior of the widget directly by changing the schema options by holding CTRL + right clicking the widget.

7. What needs to be done to add a footer on the Portal? --> Open Portal record -> Open associated Theme record -> Update the Footer field with your footer

8. When you clone an OOB widget, does all the details get copied over to the new widget, explain? --> After cloning, you will notice not all details from the parent widget gets copied over. These are the related records like Dependencies, Angular Providers, and Angular ng-templates.

I have provided these answers only for the benefit of all those who are fresh into learning Service Portal. 

I also highly recommend you open your PDI, and try creating your own portal and your own pages. Very soon, you will realize that these questions are actually simple enough. 

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