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Resolved! CAB Approval roles required to approve

Hello guys I have a question about approvals for change request.I modified the approval policy to wait for all member of the CAB approbal group when the request approval button is press. But only member of this group with the admin role have their ap...

CAB approval.png
SnowSnew by Tera Contributor
  • 1766 Views
  • 1 replies
  • 1 helpfuls

SAM Saas

Hi all We have implemented reclamation flow for a software model where the flow runs on 'samp_sw_reclamation_candidate' table.we need to manage the flow  where we have to manage the requirement not to dip below 2000 licenses from alm_license table wh...

Resolved! Automatically remove name from of the field

Hi Folks, I have two fields, "X" and "Y," where "X" contains my first name and "Y" has my last name. If I remove the first name from one of the fields, the last_name will also be removed automatically. Thanks,Mustafeez.

Mustafeez by Tera Contributor
  • 1835 Views
  • 5 replies
  • 3 helpfuls

Complex scripts

If user can select a caller able tutor and group "cab approval" such as not visible caller in assign to field?

Mustafeez by Tera Contributor
  • 1320 Views
  • 5 replies
  • 1 helpfuls

sla

hello i had put pause condition to sla as the state is ON HOLD and RESOLVED but sla is working for ON HOLD condition but not for RESOLVED condition. pls help me with the issue   where I went wrong.