Rich(er) Text Options in Content Publisher Case Like Bullet Lists and Numbered Lists Not Available

Hi all,We are running into some roadblocks with the content editor in the Content Publisher for the ServiceNow Employee Center, as it doesn’t seem to allow things like bulleted lists, numbered lists, or paragraph indenting, it just allows:bolditalicu...

Filter the incidents from "My Tickets" page with the next condition

Hello everyone! I have a rather interesting request, more exactly, to filter the incidents from "My Tickets" page with the next condition "Filter all incidents that are in resolved state and they do not exceed 6 weeks since they are resolved." This i...

Employee Center Footer: changing placement of Organization Content

Hello On the Employee Center Footer record, we want to change the placement of certain items.Specifically, the Logo and the Organization Content is on the far left of the Footer, with the content below the Logo.  Due to the size of the logo, we want ...

Employee Center Mega Menu, Taxonomy, Curated Experiences not working

Hi everyone, hoping someone can help me...We are about to implement Employee Center at my organization and I wanted to experiment with it a bit in my PDI. Initially, I installed the pro plugin and played around with the mega menu and topic pages (whi...

Employee portal approval widget e-signature

In our Instance, we haven't enabled the e-signature plugin. Enable e-signature for Service Portal (servicenow.com)And the default widget Approvals was using the e-signature in the code. Is it safe to remove the code about the e-signature?

How to Add a customised Standard Ticket Conversations to a customised Standard Ticket Tab

Hi All, The Ticket Configuration for incident can only have 1 entry for activity. I am trying to add a  customised Standard Ticket Conversations widget to a customised Standard Ticket Tab widget but I always see 2 entries for Activity  <sp-widget wid...

Looking to speak with current Application Developers

As the subject states, I'm interested in speaking with current Application Developers as this is a career path I'd like to pursue but would like to learn a little more about it before I start learning the ServiceNow side of things.

How to configure sla breach notifications based on condition

How to configure sla breach notifications based on below conditions:Please suggest any one have idea for this.I have tried OOB notifications but not working properly.SLA breached ParmWhen Response/Resolution SLA breaches/cross more than 100%Resolutio...

Request for Assistance in Securing a ServiceNow Job Opportunity

Dear Talent Acquisition Team,I hope this message finds you well. I am writing to express my sincere interest in securing a job opportunity within the ServiceNow ecosystem and to kindly request your assistance in this endeavor.With a strong background...

Virtual agent

Hi,  In the virtual agent bot, instated of "show me everything", i could like to create two groups( HRSD & Ops team).how to create this two groups instead of show me everything. And add all existing topics to HRSD and Ops team. please help me with th...

Password reset via Servicenow now mobile

password reset via virtual agent should be possible using the now mobile app,should be possible via now mobile appthe EU must be able to reset their password via email authentication, QnA, and SMS verification using the now mobile app.

can we restrict portal access for a user using theme and ui script?

When did we change required plugins and products?

Initial release of Sharepoint Online Search  Connector that was released on Feb 2021, required plugins and products are Employee Center, AI Search engine, Microsoft SharePoint Spoke, AI Search Spoke.   But as of now customers need "Employee Center Pr...