Hi all We are facing a weird issue in our platform for many users the AI search enabled typehead search is not visible in the employee centre homepage. We have requested the users to remove the cache and cookies. when they try to clear cache and cook...
In Vancouver it seems the use of the Attributes field on the Dictionary Entry for 'opened_by' or 'caller_id' on the task table (ie the incident form) has changed and I have been unable to identify where to update the search criteria and the returne...
Hello!I've been tasked with researching what Content Analytics is able to track and set it up for a particular Service Portal (Employee Center). I've been following the following documentation: https://docs.servicenow.com/bundle/washingtondc-employee...
We have multiple custom portal in our organisation. We're researching the Search functionality to only display results for one portal rather than global search. Today, when a user leverages the search function, they see all results from all portals. ...
We have multiple custom portal in our organisation. We're researching the Search functionality to only display results for one portal rather than global search. Today, when a user leverages the search function, they see all results from all portals. ...
I want to create a report using User Experience Analytics as data source. I want to use the data of a specific page in the service portal. Unfortunately, I cannot see filter conditions to filter that specific page.
I set two fields in the transform map with coalesce=true: Asset tag and serial nubmer.But when I imported the data to update record, the following happened:1. When the asset tag is different and the serial number is the same, it is not updated2. When...
Hi, My name is Nithya Devi,and I'm currently working as ServiceNow developer with 2 years of experienece.Actively seeking new opportunities. Worked on ITSM module, On custom Application, creating client scripts, business rules, UI policies and also...
We have multiple custom portal in our organisation. We're researching the Search functionality to only display results for one portal rather than global search. Today, when a user leverages the search function, they see all results from all portals. ...
Hi all,I have an requirement to prevent the download option in video carousel widget.For now I have just uploaded a video on portal in Video Carousel widget. But it's showing option to dowload.Pls guide.Thanks
Is it possible to use the Popular topics widget or clone it and show specific topics rather than popular topics? I'm looking to condense this down to show just the few Parent topics we have so that then can be selected and then show the child topics ...
Hello ,I have some problems when i clone ec_pro_home & widgets like header & footer in scope employee center ;1 - problem : content experiences - banner not showing when cloned the ec_pro_home to my own2- problem showing when adding the cloned footer...
Hello Im working on employee center , and i want to clone tjhe header to change the ui , & the error message is showing :Read operation on table 'sn_hr_integr_fw_todo_inbound' from scope 'Employee Center Core' was denied. The application 'Employee Ce...
Hello All, We have to download the document task "HTML document template" into PDF form when clicking on the download button. Here we need to provide a download button on the portal for Document task to download the HTML template into PDF form. Pleas...
I'm experiencing difficulty with my client script as the methods aren't loading automatically when I press '.' after 'g(underscore)form' and 'g(underscore)user'. Can you please assist me with this issue? Thanks in advance.
