Color change on Navbar banner and Main menu
We want to keep the color as Blue on Nav bar but change the background color for Menu containing the categories to White. Can someone please help me with the CSS code and where we can make this change ?
Forum Posts
Show favorite tab as default when employee center portal is open
When employee center is open we have app launcher which shows application in recent tab by default. I want to show applications in favorite tab by default also ,do we have search functionality ootb when click on all applications(application page)
Regarding Employee Center
Hi Team,How to create links in activity configuration for a custom table which contains fields like list collector, reference, string, choice etc in table. If x user clicks the link it should show all the records related to the x user from requested...
Resolved! Enable/Disable a button named "integration" on incident form based on confditions
Hi All, I have a requirement to hide a button called "integration" on incident form for the below mentioned conditions.1. Assignment group should "WINTEL TEAM".2. Business service should be "in contact type".3. There is a related list on the incident...
On Hold state
Hi All, On Hold reasons not showing if state selected On hold in incident. Please suggest
As a Non -Itil User in ESC portal not able to see the Type your message under activity tab in incide
In incident form watch list user is a non ITIL user .If I impersonate with non ITIL user in esc portal not able to see the type you message under activity tab &Under Attachment tab it's showing there are no attachments. I tried ACLWrite -incident.co...
Additional Comment Field is not available in EC Portal for ITIL and NON-ITIL Users
Hi everyone! I need help with our current issue. I have admin access in DEV environment and I can see the "Additional Comment" field of the ticket in EC Portal. However, whenever I impersonate an ITIL or NON-ITIL user, the Additional Comment field d...
How to avoid auto download of font file in servicenow after the page has been timed out
I have used font file in the portal theme for employee center. The font file is getting downloaded everytime after logging in when the page has been timed out.
How to extend field length on the my to-dos approval requests fields in the esc portal
Our stakeholders have requested more information to be shown before approving change requests via the my to-dos approval widget. I found out that we can bring in additional fields for the change form using task configurations in the Approvals To-dos ...
ESC profile TimeZone
Is it possible to update a timezone in ESC profile, with outlook.Kindly Help!
How to add tesxt message in employee center log in page
HiHow to add text message in the employee center portal log-in page down
Published Knowledge Article view is different than unpublished KA
Hello,Lately when I work in an unpublished KA and publish it, the published version looks different than the unpublished version. IE: Some links in the published version are not underlined or a certain font color however the unpublished KA shows the...
sn-record-picker if it show no match found how to set alert message
if it shown as No matches found how to set the alert message to show users as no match found
Resolved! Virtual Agent - Topics - Others
Hello SN Comm Friends,Can someone tell me what the steps would be to change "Others" under the All Topics section when clicking on Show Me Everything from Virtual Agent? I am unable to locate any good documentation on if this is possible. Thank you i...
