Hello everyone, hope you're doing fine! I need to modify or create a widget to open incidents on the Employee Center Portal.But not every user, just those who have been added to the watch list.So, in resume, If you have been added to the watch list, ...
Hello ,There are below two plugin available for integration between ServiceNow and Microsoft Teams. 1. ServiceNow for Microsoft Teams2.Microsoft Integrations - Core Please confirm which one of those require to have integration between these two platf...
Hello Everyone, We have a requirement to display the content of the 'description' field of any topic once a user hovers over the 'topic' in the ESC portal. I tried to use the support article from ServiceNow (https://support.servicenow.com/kb?id=kb_ar...
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var sysparm_reqfor = "subject_person"; var URL = ""; var reqFor = g_form.getValue('subject_person'); var someElse = g_form.getV...
Hi all, I have a requirement where I need to have business service status for 5 days from today. Can some please assist me on how can I achieve this. As of now its showing 5 days in the past from today as shown in the screenshot below. I am very new...
Hello I have an interesting issue. I have set this variable to non mandatory (it was configured as mandatory in the beginning). However, it still looks mandatory. There is no client script. I have only 4 UI catalog policies. However, mandatory fiel...
could you help me with the steps on how to create UI Policy for the tak below. Show additional fields for 'Network' category incidents: Objective: Provide additional fields for capturing relevant information specific to network-related incidents.Cond...
Hi, I have to transfer HR case. When user click on Transfer to IT button it should open as attached screenshot to transfer HR case to assignment group. This we are having in place in platform view and we have to achieve it in agent workspace view. I...
When I open the Service Operations Workspace, the overview shows me tickets that are unassigned in my group as well as those assigned directly to me. Sometimes I get a long list of these tickets. However, it shows Resolved tickets in the list, and ...
Hello everyone.I have a question: how do I prevent my users from appearing in the search engine results and how do I disable specific catalog items so that they do not appear?
I have a customer who is enabling Search on a Topic Page and is saying that when they search the topic page, the search results are including more than just the items on the topic page. Are there common items to troubleshoot in an instance like this?...
Hi I want to send the approval to one of the user field' manager which is present on the form that is "terminated user name" which is a reference type field as user table is reference table here without using the flow designer is the requirment.Pleas...
Bonjour à tous,Actuellement, lors de la création d’un incident, nous disposons d’un champ « recherche associée » qui permet aux utilisateurs de rechercher des articles de la base de connaissances qui sont liés aux mots-clés dans la courte description...
I want to customize the My Items widget of the Employee Center - and have looked at this community question https://www.servicenow.com/community/employee-center-forum/list-view-json-of-tasks-in-activity-configuration-my-items/m-p/2491805/page/3 But I...
