ServiceNow - images in the 'employee center' download instead of preview

mfhaciahmetoglu
Mega Sage

Hi all,

 

When you click on an image that is part of an incident via the employee central portal, the images downloads to your device.


However, when you do the same from the 'backend', there is a preview of the image.


This preview is a better user experience and helps reducing unnecessary files on disk.
(the images can still be downloaded when needed).

 

Does anyone know if it is possible to have a 'preview' when clicking on images in the employee central view?

 

Thanks.

 

Best,

Firat

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