Upgradation from employee center to employee center pro

ChandraShekhar7
Tera Contributor

We are planning to upgrade EC portal to EC pro, so my question is after upgrade will it change the UI, widgets and theme of my current EC portal to OOB EC pro?

3 REPLIES 3

Community Alums
Not applicable

HI Chandrashekhar,

Technically, both Employee Center and Employee Center Pro are the same portal (i.e., /esc). Employee Center Pro simply provides access to additional capabilities and widgets applied to the existing Employee Center.

Organizations that upgrade from Employee Center to Employee Center Pro, do not have to re-design their portal unless their implemented portal is heavily customized.

The following table highlights the key differences between Employee Center and Employee Center Pro.

 

 

Employee Center

Employee Center Pro

Outcome

modern service delivery portal that is designed for single to multi-departmental service delivery.

An employee destination site that helps drive portal consolidation and intranet modernization.

Key employee use cases

Enables employees to self-serve on services and knowledge, across multiple departments, and:

  • Report issues
  • Request items/services
  • Find service-related answers
  • Complete to-dos/tasks

Enable employees to (in addition to what they already can do with Employee Center standard):

  • Stay informed with actionable communications
  • Access applications in context as they browse the portal
  • Find cross-enterprise answers
  • Engage with peers

License required

None – All customers are entitled.

Requires HRSD Pro or Enterprise.

 Can also be licensed separately

 

Some parts, like untouched widgets, etc are indeed updated. Though for example, if you touched the portal record itself, you own it and it won't get updated! So you would need to manually update it.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Community Alums
Not applicable

Hi Chandrashekhar,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

Susan Britt
Mega Sage
Mega Sage
If upgrading from ESC (Employee Service Center) to EC Pro, it will change the widgets and theme. Be sure to add the new CSS Includes, that are on the EC Theme, to your Theme if you revert back to your original one.