We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Use Update set to deploy content library (News, Banner, etc)

giuseppem
Kilo Sage

Hi all

 

How can I capture content definitions (News, banners, Rich text, etc.) into an Update Set to move them between different instances? It's possibile?

 

Regards

6 REPLIES 6

GlideFather
Tera Patron

Hi @giuseppem,

 

I just replicated in my PDI and it's not saved to update sets, but you cand enable "Add to Update set" utility, for more details check this: Add to Update Set Utility Documentation and Custom Configurations

 

Oooor you can export it via XML:

Go to https://sourceInstance.service-now.com/sn_cd_content_base_list.do 

 

And simply filter what data you want to move, then click right mouse button on any column label, then Export > XML

GlideFather_0-1768826377239.png

 

Then navigate to the target instance, do the same, just select "Import XML" - be careful "Import XML" and not "Import" !!!! there are both options :))

 

Then add the saved file and let it upload..

 

_____
100 % GlideFather experience and 0 % generative AI

But this include "Plublish plan"? I suppose no.

 

Regards

@giuseppem what do you mean "publish plan"? 

 

It depends how are your environments governed..

_____
100 % GlideFather experience and 0 % generative AI

Content publish plan defines where, when, and to whom content (like news, portal pages, banners) is delivered within the Employee Center or Now Mobile