Hello,I’m trying to calculate a vendor score using manual indicators. I have created a KPI Group and attached manual indicators to it, but the overall score is not getting calculated as expected.I wanted to check:Is it possible to calculate vendor sc...
We are going to migrate our ServiceNow instance to MS Azure infrastructure.Our Security department want to validate that the migration works fine, but we don't know what controls or which data or other validations need to do. Is there any prior exper...
Hello everyone, I’m looking for guidance on how others are populating Architecture Type, Platform, and Platform Host (where applicable) for Business Applications - specifically which combinations are most realistic and commonly used. We have a genera...
hi, Can anyone point me to the latest version of the servicenow enterprise reference architecture document please.
Hello experts,I have a requirement to restrict APM Analysts from independently setting the Architecture type to "Platform Host" on Business Application records. Our EAs want to implement a "gate" or approval process before an application is designate...
Dear Team, For EA Pro TPM/TRM, do customers need SAM, or is EA Pro alone sufficient if they maintain catalog/lifecycle data manually (or via import)? EA Process Guide suggests TPM/TRM may still work without SAM, since models can be created manual...
It appears that OOB, the "Installed" field on the Business Application table / form is a datetime. I'm wondering why and if anyone has had success in changing it to just a date field? It seems to me that at the conceptual level that Business Applicat...
Hi- I'm looking for details of where we can configure which business application columns should appear in the List view in Application Rationalization module in EA Workspace. We can select/deselect some items but not all ootb items are available to ...
Hi Community, I am working on a merger project in which we need to consolidate foundational data to support CMDB consolidation across two independent production instances.My concern is about sys_id conflicts, since both instances have been running in...
Hello Community,I am on way to create business applications and found business processes plays an important role same like application categories.I am designing from scratch with the help of EA architecture, can I please ask for your advise - what is...
Hey, this topic bugging me a lot as my architects have asked me to have a parent-child relationship amongst the information objects same as like we do for Business capabilities. But as you understand If i go with them then have to create manual relat...
Hi All, From customer have been suggested to create a custom "Customer Contact" table instead of utilizing the existing OOTB Contact table (customer_contact) for the following reasons:Want asked us to build a custom "Customer Contact" table instered ...
Hi Community,I am facing an issue while importing data in TCO table (sn_apm_tco), so when I am importing data via import set after import is complete every field value populates except 'cost'. Can anyone please help me to know why this is happening.T...
Business capabilities are hierarchical. When mapping business apps to business capabilities, what level are you doing that at? Here's an example: L0 Capability = New Business & UnderwritingL1 = New BusinessL1 = Underwriting Let's say I have PolicyAdm...
Dear All, The customer has a request to create a report in Workspace that counts the number of days between two dates. The date difference between the current time minus the Last Date (a field in the table) is used as a statistical category. How do I...