Hi, We are trying to build an architecture solution on how to plan for integration with ServiceNow to an external data lake system. Its a unidirectional method(SNOW> External System) and they need data in any form on daily basis. Can anyone suggest ...
We are looking at different products to help us plan, document, execute and track our Disaster Recovery testing. Anyone here using BCM within ServiceNow for this? Interested in your feedback. Thank you.
I am wondering if anyone has come across any way to suppress SMS messages in sub-prod environments.
Hello,I wanted to ask advice. We can see new menu items within Business Architecture 1) Value Streams, 2) Value Stream Stages. I am judging these based on the definition of a value stream within Business Architecture, not the definition within "Valu...
Hello Everyone, As an organisation we are building a list of all business applications and all digital interfaces/integrations, then using this as a basis for drawing our "application landscape". This is pretty straight forward when a SaaS platform ...
Hello all, What role is required to view the investment portal? The docs indicate that the Create an investment board (servicenow.com) it_project_manager or it_project_user is required to create the investment board, but what if we want users to ac...
I recently sent out application health assessments using the assessments framework in ServiceNow. I gave people 3 weeks to respond. Should have been long enough. Alas, I had about 5 people with in-progress assessments that did not complete them befor...
Trying to set up the virtual agent and I need to control what is being displayed in the Promoted topics when the Virtual agent starts a new conversation. I am trying to follow the instructions from Promote or demote LLM conversational subflows, acti...
Hi Experts,We have 3 layers of Business Capabilities in our Business Capability table (we do not yet have the APM module).The BC's all show their parent BC's except for the Root levels (Parent or Child) within the BC table. I am able to relate a BC ...
Greetings all, Has anybody come across the scenario where a Business Application is NOT expected to have any downstream relationships? If so, how do you identify and track those BA's versus BA's that SHOULD have downstream relationships? We want to e...
Where should the authentication method be stored in the CSDM? If someone asked you to store the authentication method for every system, where would you keep it? I could add a custom field to the business application or service instance table or I cou...
Hi community! I might have missed a memo or a release note, but I was looking at a fresh PDI instance and noticed that the Data Domain is not included in the Enterprise Architecture Workspace's Information Portfolio, nor is there a application menu m...
As shown in the screenshot, there is already a shape library named "BPMN." However, when I am designing the process in Process Modeling & Visualization Canvas, I am unable to see the BPMN library available in the shape libraries panel.
Hello Community, we (enterprise architects) would like to implement a process that collects cost information from application owners on a regular (e.g. yearly) basis (records in sn_apm_tco table). As far as I can see, there are both assessments and d...
Hello Experts, I just started to explore APM. while in the phase of understanding the module, I was asked these questions - "how do I capture the application cost of an application". May be this is heavy lifting question, but still try to understan...
