How to create business capability maps using Enterprise Modeling and Visualizationtool

[ashishkejri]

How can i create a Business Capability Map from the existing capabilities in ServiceNow.

I created a new Diagram of Type - "Business Architecture" and able to Drag a Capability icon assign this to an existing business capability.  My questions are:

1. How to create a map of all business capabilities

2. How to show the hierarchical relationship in the capability diagrams

Attached are the two screenshot from my PDI.

[Zach Allen1]

Hi @ashishkejri 

1. I am not so sure the Workspace and tool is designed to show every capability at once, but rather individual capabilities and their underlying relationships based on CSDM.

2. In the EA Workspace under the Modeling and Visualization section, you can pull in the architectural diagrams of associated to one or many business capabilities through CSDM relationships. I have attached a screenshot a quick visualization I created. I would focus on making sure each class has the appropriate relationship and that should flow into the visualization (i.e. Business Capability provided by Business Application).

For OOTB and CSDM best practices related to CI relationships, I reference this article frequently.

Hope this helps.

-Zach

[ashishkejri]

Thanks for the response, this is helpful in diagraming the relationship between the different CI elements.

I am looking for creating the business capability map in ServiceNow.

[nilesh_gupta]

Hi @ashishkejri ,

In enterprise modeling we have option to create capability map as well.

https://www.servicenow.com/docs/bundle/xanadu-application-portfolio-management/page/product/applicat...

Hope this helps.

Nilesh

[ashishkejri]

Hi @nilesh_gupta  - 

Thank you for your reply, I am following the instructions in the article suggest by you:

Create a diagram for a business capability map

However,

1. I am not seeing the option " New drop-down menu", I see the option for "Create" a diagram.

2. So when chose the Create option, I get a pop-up Create Diagram there is no option for capability map.

I am using the PDI with Xanadu release and login as System Administrator.

See the attached screenshot for reference: