How to create business capability maps using Enterprise Modeling and Visualizationtool

[ashishkejri]

How can i create a Business Capability Map from the existing capabilities in ServiceNow.

I created a new Diagram of Type - "Business Architecture" and able to Drag a Capability icon assign this to an existing business capability.  My questions are:

1. How to create a map of all business capabilities

2. How to show the hierarchical relationship in the capability diagrams

Attached are the two screenshot from my PDI.

[ashishkejri]

Hi @nilesh_gupta  - can you please share more details about how to create the business capability map, what ServiceNow products need to be installed to see this option.

[Zach Allen1]

@ashishkejri I dug around in our environment and also my PDI. I had an outstanding update on Enterprise Modeling and Visualization plugin to the latest version (3.2.0 at the time of writing this), which after updating allowed me to select the business capability map.

I was then able to select 'All Business Capabilities' which auto generated the map. Hope this helps!

-Zach

[nilesh_gupta]

Hi @ashishkejri ,

you need to upgrade Enterprise Modeling and Visualization plugin to the latest version. 

Also your instance should be minimum Xanadu patch 3.