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Forum Posts

missing req value on sctask

Hi guys I'm having some random issues with some catalog items. Sometime when a user submit a request on the sc task table list view im missing the value inside the request number. It's not happening everytime for the same items and also i did look at...

installation module problem

Hi Service experts, above is a screen shot of my installation of Integrated Risk Management plugin. For one week I have not been able to get installed. I have taken my computer to a store technician who charge me fee and yet could not install. And I ...

SebastineA_0-1724147700029.png

NPS process upliftment

Is the feature available in ServiceNow to:1. Send an 'Adaptive card' chat message via ServiceNow to MS Teams ?2. Consume the feedback shared from MS Teams and record/update it in SNOW Assessment metrics/result table ?  The above ask is mainly in rega...

Privacy Management Standard - Privacy Operator

Hi Experts,Need you help in identifying which role contributes to licensing of this particular module. Somehow I am exceeding the license usage as shown in subscription overview but it is unclear which role is contributing to it. I have check all the...

Questions about the ECC Queue

【質問】ECC キューでは、センサーレコードのキュー値は ___________ で、プローブレコードのキュー値は ___________ です。① 、 ② 正しいのはどちらですか? ① ECC キューは、システム内の他のデータベーステーブルと同様に、単なるデータベーステーブルです。ECCキューの各レコードは、ServiceNow インスタンスから他のシステムへのメッセージ (出力メッセージ)、または他のシステムから ServiceNow インスタンスへのメッセージ (入力メッセージ) です。レ...

Related Search Formatter

Hi Everyone, I wanted to understand backend configuration of the related search button that appears on the incident or any other form. When I click on the Related Search Button how does it display the related searches from it's sources that are confi...