Hi all.
As part of a FSM implementation, we have a requirement to manage action performed by dispatcher workspace when a user clicks a card in panel task card.
Basically, we need to replicate "Go to assignment window" functionality, but instead of do it by clicking contextual menu -> "Go to assignment window", user wants to do it with a simple click on the card.
Is this possible? What configuration do i have to do/modify?
Thanks in advance.
Hi @Fer Ortiz,
I am not familiar with the FSM workspace but you can add an event to a component that would trigger a certain action.
If you struggle with setting this up, can you share the name of the Workspace page and its screenshot? Then I can look into it further.
Cheers
Hi @Fer Ortiz,
I am not familiar with the FSM workspace but you can add an event to a component that would trigger a certain action.
If you struggle with setting this up, can you share the name of the Workspace page and its screenshot? Then I can look into it further.
Cheers
Hi @James Chun. I was using CSM/FMS Configurable dispatcher workspace.
For future reference, I was able to find card configuration in UI Builder, then I just added a new OnClick event and associated a custom client script.
In this case "Fsm card selected" event is the equivalent for onclick.
