Related List not showing selected tabs on update set move

SOUMYA09
Mega Guru

Hello Community Members,

I have an update set that captures the selected related list tabs for 2 different views.

I moved the update set to another instance. But, the related list on another instance is not showing the selected related list tabs for both views.

The update set was previewed and committed without any error.

Please help me find the issue.

 

Thanks and regards,

Soumya

1 ACCEPTED SOLUTION

SOUMYA09
Mega Guru

Hello team,

Thanks for all the help.

I figured the issue was, the views were created for multiple domains. Thus, the issue is resolved by configuring the views table for a certain view.

 

Regards,

Soumya

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11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Check the points mentioned by members and share the updates.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

SOUMYA09
Mega Guru

One new update. Even if I try to configure the related list on the instance, it's not working as expected. Can anyone provide a reason for this behavior.

 

Thanks and regards,

Soumya

What do you mean by not working as expected?

Are you able to see the related list?


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Yes, I can see the related list, but it's showing other tabs as well apart from the selected one.

Can you share screenshots of your form and also the layout.


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP