incidents with an associated problem ticket report
オプション
- 新着としてマーク
- ブックマーク
- 購読
- ミュート
- RSS フィードを購読する
- ハイライト
- 印刷
- 不適切なコンテンツを報告
11-28-2023 07:24 AM
Hello,
I'd like to create a report showing the count of open incidents with an associated problem ticket. I have created a report querying the incident table and the first condition is 'active is true'. I'm presuming that I want the next condition as 'problem is not empty' but this isn't giving me the expected results. Any help with this is appreciated.
Thanks
M
1件の返信1
オプション
- 新着としてマーク
- ブックマーク
- 購読
- ミュート
- RSS フィードを購読する
- ハイライト
- 印刷
- 不適切なコンテンツを報告
11-28-2023 09:54 AM
That would be the filter that you would use for an OOB incident-problem relationship. Is your instance using only the problem field to associate incidents to a problem? Can you clarify what is unexpected in the results?