Hi Community, I have received a requirement from our client to build a report on incident table to show the life cycle of incident, specially the would like to capture the total reassignments of incident, not just the count but the actual groups betw...
Hi, We have requirement to capture the state field value duration in Risk events table and do the reporting on the same . I know this can be achieved through OOTB metric definition and creating Database view. But client requirement is to achieve thi...
I am thinking of using the Power BI Connector.The following URL is the store.・https://store.servicenow.com/sn_appstore_store.do#!/store/application/87a42573879e0110fb5033773cbb354f/ System Requirements on the site says ITSM.What is ITSM used for? Thi...