️ 5 min read What is the Risk Speed Learning Series? Hands-on, how-to video tutorials for implementing your ServiceNow Risk products. These bite-sized sessions are designed to help you implement your ServiceNow products more rapidly and maximize you...
Hello all, A change to the way you access and use your ServiceNow profile is coming. On Sept. 4, 2019, we'll be making it easier for you to navigate through our sites by creating a single ServiceNow ID that you can use to log in to Now Community, Now...
If you’ve spent any time wrangling permissions or building risk and compliance workflows in IRM, you’ve probably run into tricky situations where managing user access feels more complicated than just assigning roles. Maybe you’re supporting multipl...
Enterprise IT governance breaks in a familiar way. Leadership sets direction, teams stay busy, and yet nobody can say with confidence if the intent is being delivered. When that happens, governance starts to feel heavy, slow, and disconnected. Decisi...
Understanding how to access and interact with risk data is the foundation of a strong Integrated Risk Management (IRM) strategy. In ServiceNow, your experience changes based on your role, whether you're a compliance officer, a risk owner, or an admin...
Grab a few minutes to get a firsthand look at demos of the latest ServiceNow Risk capabilities, including Now Assist (#GenAI) and Agentic AI features that build an integrated view of risk and compliance by enhancing risk visibility and automating wor...
You deal with risk every day, whether you call it that or not. Systems fail, services go down, regulations change, and new threats appear faster than your team can respond. If you do not have a clear risk strategy planning approach, you end up reacti...
Overview: If you want to optimize the Risk Workspace in ServiceNow by adding your own tabs (such as pre-details or post-details), you can do this by leveraging page collections in UI Builder. This guide walks you through customizing the risk record p...
Updated March 2026This is a developing series, and we’ll continue to release new content over time. Bookmark this page to stay up to date and let us know in the comments what topics you’d like to see. Welcome to the Speed Learning Series for IRM Ri...
Keeping up with thousands of new and updated regulations each year feels impossible without the right system. If you work in a highly regulated industry, you know the stakes. Miss an update, and you face audit findings, delays, and real business risk...
17 minutes to clarify and disambiguate once and for all the concepts and terminology around Controls, Attestations and Tests. These are so important to make the best of ServiceNow's GRC solution.This video tutorial is essential before GRC Fundamental...
Overview When implementing Business Continuity Management (BCM) on the ServiceNow AI Platform, you must establish a solid foundation by connecting and structuring foundational data. To do this using a configuration management database (CMDB), refer...
We have some pretty cool new Risk capabilities being launched in the May 2025 store release. Thanks to user feedback like yours, we are adding Gen AI and agentic AI features that will reduce the time required for manual, time-intensive tasks. Want t...
Risk libraries contain your organization’s risk frameworks and risk statements. In short, they enable the central cataloging and systemizing of your risk data. A robust library provides a common language for risk across the enterprise and creates a ...
To learn more about setting up and navigating classic and advanced risk assessments in IRM Risk Management, including the different types of assessments, visit our IRM Risk Management Speed Learning Series on YouTube. The PPT for the hands-on video t...
The GRC Licensing Summary Dashboard enables you to track, forecast, and optimize your GRC usage. As organizations expand their governance, risk, and compliance (GRC) programs, monitoring license consumption becomes important to manage costs, mainta...
Compliance does not work when it lives in spreadsheets and inboxes. It needs clear ownership, real-time status, and a direct line from requirements to evidence. That is why I use the ServiceNow Policy and Compliance Workspace as the command center fo...
One of the most overlooked parts of IRM implementations is the taxonomy that sits underneath everything. We often talk about Authority Documents (regulations, frameworks, standards) and Risk Statements (potential events that may impact objectives) ...
In response to the question “GRC/IRM – How to find entities and controls tied to Authority Documents ” on the ServiceNow Community I wanted to share something I built in the past. This is exactly where Content Reference comes in. Its designed to tag ...
Original article was placed as a question in the GRC forum. Thanks @Rafael Cardoso for your suggestion. Dear All, Docs doesn't elaborate much on how to use code snippet for Smart Assessment and at times customers find it confusing. For one of my ...
Mary Hain
LisaLatour
Sarah Wood
Steph Morillo
