v10.1 of Policy Exception Request has been completely revamped, and I hope to dig deep into this soon! It is such a huge part of the application and the latest release is going to be super powerful, but it does take a little bit of configuration upfr...
Hello all, not all may not know this. You can subscribe to the STORE, to make sure you are immediately informed of the latest uploads. Here are the steps: 1. Go to the STORE 2. Log-in with your HI profile 3. Locate the "MY SUBSCRIPTIONS" butto...
Hi Everyone ! I want to share my experience about passing ServiceNow Certified Implementation Specialist — Risk and Compliance (CIS-RC) exam .I have divided the article into 3 parts Before exam ,Exam Day and After Exam. Before Exam How to Regist...
When you view the Entity type filter from the Entity type , the filter condition is rendered to show the encoded query and is not readable. Try this update set in your DEV environment I just made on Share: https://developer.servicenow.com/connect.do#...
When you create an indicator template, the system will generate indicators for each control or risk against the content (control objective or risk statement), but when you view that list you do not see entity: But with this update set, available f...
Business are adapting to a very new situation in order to continue performing. For example, many encourage employees to work from home. These new measures themselves create new business risks. Will your VPN cope? Scott Ferguson, Director of Product M...
If you are a Vendor Manager, Risk Manager, member of a Vendor Risk Team or a Vendor to a business using ServiceNow's Vendor Risk Management application, this is an essential tutorial for you. In 5 minutes, Jorge Garcia, Technical Product Manager exp...
Partners play a critical role in the success of our customers. That’s why the Integrated Risk ecosystem is a key element of our product strategy. While the ServiceNow platform is uniquely suited to helping customers manage risk across the enterpris...
Here is a link to a topic I started for discussion: https://www.linkedin.com/feed/update/urn:li:activity:6644417422549884928/ talking about the various use cases for GRC... Vendor Risk wasnt mentioned but clearly there is involvement when we look a...
Hello all, we all benefit from knowing the products better. Here are some free resources for all to use. Review these before attending a GRC/IRM class, share these with your colleagues and customers. For Policy, Compliance and Risk: GRC readiness di...
If you are a Vendor Risk Manager or a Vendor Manager dealing with IT Vendors, this tutorial will show you how to solve your top 3 problems with your ServiceNow Vendor Risk Management application. In less than 15 minutes, Jorge Garcia, Technical Produ...
17 minutes to clarify and disambiguate once and for all the concepts and terminology around Controls, Attestations and Tests. These are so important to make the best of ServiceNow's GRC solution.This video tutorial is essential before GRC Fundamental...
A few weeks ago, Eric Le Martret shared with you a detailed review of Profiles (now called Entities) with a view to demystify: Profiles (Entities) : Why you need them and how to set them up. Now, on the occasion of the renaming of Profiles to Entit...
Learn the importance of Profiles (also called Entities) and how to make the best of them. This tool sometimes creates uncertainty with some users. Yet it is essential to master it. And you will master it after you watch this 30 minutes video tutorial...
Hello all, I am pleased to announce that we now have a new sub-forum, dedicated to VRM, that new users will find useful. It currently contains the tutorials that are available (for free). There will be more tutorials posted and refreshed through the ...
It is hard to have the right perspective about something you are not directly involved in. All of us are guilty of this at times. We ask for something to be done by a specialist and wonder ‘’why is it taking so long? What could that specialist possib...
Hello. I found an issue with you might not be aware but since most of the implementations are multi-language (i18n) I would like to highlight this topic to save time for the next one. The ServiceNow platform supports multiple languages, using UTF-8 ...
I have just seen the following statement, on a post (I hope you don't mind my quoting, its important...): For indicators, sample size needs to be considered based on the volume of records being checked in the table - you can usually estimate this usi...
Hello all, A change to the way you access and use your ServiceNow profile is coming. On Sept. 4, 2019, we'll be making it easier for you to navigate through our sites by creating a single ServiceNow ID that you can use to log in to Now Community, Now...
If you are new to Vendor Risk Management and are interested in learning about this growing field, this self-paced course should be your first stop! Vendor Risk Management Fundaments is a new on-demand course that provides an introduction to the Vendo...
Mary Hain
Lisa Latour
Dan Bruhn
Steph Morillo
