Access required to view email logs?

[olliespragg]

I want to be able to give members of our Service Desk access to view the email logs.

This way they can confirms outbound emails are going to vendors etc.

I want them to be able to view the logs, but want to avoid giving them admin access.

Is this possible?

[Abhinay Erra]

Yes you can.   Create a read ACL on sys_email table and add the custom role to the ACL which only the help desk have. And after that you might have to create a new module for the email logs and give the help desk roles to that module.

[Geoffrey2]

Abhinay has the correct approach, but I think you want the sys_email table. This is the table you see when you go to System Log > Emails.

[Abhinay Erra]

Yes, it should be sys_email table. Thanks for pointing that out.

[olliespragg · Accepted solution]

I was able to resolved this, by adding the Systems_Logs to the Service Desk role.