Add Related List Section to the Entity Types forms

mmihnea
Tera Contributor

Hi everyone, 

 

As part of a requirement, I need to add a related list section which appears when opening a GRC Entity Type. 

If I want to configure directly on the form, I'm getting the following warning message: 

 

mmihnea_0-1704463052436.png

Current form layout: 

 

mmihnea_1-1704463084666.png

 

Expected result: 

mmihnea_2-1704463132809.png

 

How can I achieve this "globally" for every entity type already created on my instance? Do I use the default view? 

 

Best regards,

 

Mihnea

 

 

 

8 REPLIES 8

Siddhesh Gawade
Mega Sage

@mmihnea ,

 

So from the screenshot, you are in Default view for GRC:Profiles application. So it will be best practice to add related list in same application scope. 

 

So change the scope to "GRC:Profiles" from Global and make the changes.

 

Kindly mark the answer ✔️Correct or Helpful ✔️If it addresses your concern.


Regards,

Siddhesh

Hi @Siddhesh Gawade , thank you for your quick reply. 

 

I initially created an update-set for a newly created application scope in which we commit our changes to. Afterwards, I created a new view for the Entity Types and managed to get to the expected result. 

 

However, I get now a cascade of the following error whenever I access an entity type: 

 

mikey97_0-1704701159990.png

Is it because I created this view on a different app scope than GRC: Profiles ? Shoud I revert the changes and start it fresh on the GRC: Profiles application scope ? 

 

Regards,

Mihnea

 

 

Hello @mikey97 , 

 

Yes, I think you should create a view in GRC: Profiles application scope.

 

Also check below links that may help you.

https://community.servicenow.com/community?id=community_question&sys_id=eeeb8fe1db9cdbc01dcaf3231f96... 

https://community.servicenow.com/community?id=community_question&sys_id=ae6c2c3cdb49fb40feb1a851ca96... 

 


Kindly mark the answer ✔️Correct or Helpful ✔️If it addresses your concern.


Regards,

Siddhesh

Hi @SID8 , I created the changes on an application scope newly generated by me, and it looks good. 

 

However I get the following error message when I open an Entity Type: 

 

mikey97_0-1704702124499.png

 

Should I revert the update set and create the changes on the GRC: Profiles application scope?

 

Regards,

Mihnea