Attestation Frequency
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03-09-2020 01:21 PM
I have a few controls, where the attestation frequency is set to 'none', but after the attestation recipient completes the form, the nightly scheduled process sets it back to Attest. (Activity journal shows Administrator, System - State Attest was Review).
I have an open HI ticket, but am hoping the community might have a faster answer.
I had assumed that controls would not be affected by the scheduler until they were in a 'monitor' state? I set up controls that had an indicator template to 'none' since after the first attestation, we could reply on the indicator frequency to show the control was still operating.
Has anyone seen this behavior before?
Thanks in advance!
Mark
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03-16-2020 11:16 AM
Hello Mark,
I dont think that is the case, to be honest. If you look closely at the underlying code, you`ll find that the line highlighted below will stop any control with a "none attestation frequency" from being processed. Try creating a control without an attestation frequency, then attest it and complete it and then execute the "Control attestation nightly run" scheduled job. You`ll see that your control is not moved back to "Attest", which is great.
ControlAttestationUtilsBase
if (!arrayUtil.contains(attestation_periodicity, frequency)) {
continue;
}
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03-19-2020 06:18 AM
I will give this a try as well. As I am not a coder, that's why I asked HI support for the confirmation. If that's the case, then I'll still need to find out why many of my controls go back to an attest state after they are answered. Thanks for the response.
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03-20-2020 03:59 PM
you can check the file history on the record. is it being updated by system?