Audit Management

[jaikellaila]

Hello,

Which issue type (other observation...) and/or Result (e.g track as observation, Track as recommendation) should I select if I want the engagement result to remain at the engagement level as observation and not move to the issue table?

Best regards

[Community Alums]

Hi @jaikellaila ,

Result of the observation and what will it do once observation moves to closed. The choices are as follows:

• Track as an observation - It remains at Engagement level, no issue gets created.
• Track as a recommendation - It remains at Engagement level, no issue gets created.
• Track as a best practice -It remains at Engagement level, no issue gets created.
• Confirmed as a new issue - Creates a New Issue
• Confirmed as an existing issue - Updates the Existing/Old issue.
• No action required - It remains at Engagement level, no issue gets created.

Hope this answers your question 😊

[Community Alums]

Hi @jaikellaila ,