Audit Workspace. How to filter what data is shown in Timeline component?

[Miikka_M]

Hi, 

I'm configuring Audit Workspace. What's the best way to filter what data is shown on OOB Timeline component in homepage of Audience Workspace?

I have configured variations for different user groups / owning organizations and I'd like to add filter to this Timeline component that it would show only data for specific Owning organization (so users of this group won't see data related to other owning organizations). 

What would be the best way to configure this?  Should I put some values to Range data in timeline component settings? I see that there is no same kind of filtering options available as for example in data visualizations.

Thanks,
Miikka

[Community Alums]

Hi @Miikka_M ,

The best Approach is to create a Page Variant and select the Audience, then remove or modify the Components which you want to show to your Audience.

Use this Article to understand and modify the Timeline component :https://www.servicenow.com/community/next-experience-articles/ui-builder-timeline-data-from-a-table/...

[Miikka_M]

Hi, I'v selected the audience for that variant. Does that timeline component then show data only relevant to that audience? At least other components showed data what was not relevant to audience selected and they needed filtering.

[Community Alums]

HI @Miikka_M ,

Yes, if you have a Page variant created with a Specific Audience , it would show the component for that audience.

Now, for the data what was not relevant to audience, you must configure a New Timeline Component with your Conditions.

[Miikka_M]

Hi Sandeep, yes this timeline still shows all the data of all user groups, not the data of user group which is configured to variant. 

What would be the best way to configure this Timeline component to show data only relevant to variant user group / audience?