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‎12-13-2023 05:57 AM - edited ‎12-13-2023 05:57 AM
Hi,
I'm doing variants of Audit Workspace Homepage for different user groups. In variant settings I can define audience for variant, but I can't see my user groups here. Why I'm only seeing 78 groups what I can define for variant? I have 1131 user groups in sys_user_group.list
How to add "custom" user group for page variant audience? Or should I limit access to variants via ACL:s? What would be best way to do this?
Thanks in advance. 
This documentation did not help: https://docs.servicenow.com/bundle/vancouver-application-development/page/administer/ui-builder/task...
Solved! Go to Solution.
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‎12-14-2023 01:29 AM - edited ‎02-13-2025 01:01 AM
Here step by step how to create new Audience to workspace.
1. Create new Audience at: sys_ux_applicability.list by clicking new
2. In this new record, on the bottom create new user criteria inclusion, by clicking new
3. Open record, open "can read"
4. Create new user criteria record by clicking new -> user_criteria.do
5. Now you can add specific group to user criteria which is under user criteria inclusion, which is under new audience you created
6. Now you can add this custom audience, which has specific group in ui builder.
That's the easiest way to show page variants for specific audience.
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‎12-14-2023 01:29 AM - edited ‎02-13-2025 01:01 AM
Here step by step how to create new Audience to workspace.
1. Create new Audience at: sys_ux_applicability.list by clicking new
2. In this new record, on the bottom create new user criteria inclusion, by clicking new
3. Open record, open "can read"
4. Create new user criteria record by clicking new -> user_criteria.do
5. Now you can add specific group to user criteria which is under user criteria inclusion, which is under new audience you created
6. Now you can add this custom audience, which has specific group in ui builder.
That's the easiest way to show page variants for specific audience.
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‎12-14-2023 04:46 AM
Great to see i could help you 😊 @Miikka_M

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‎04-30-2024 12:39 PM - edited ‎04-30-2024 12:41 PM
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‎03-28-2025 04:35 AM
Thank you for this Mikka,
For some reason my related lists are technically there (verified in the slushbucket); however, I can't see them on the audience record, even for lists that I know are already setup like instructed; so I thought I would share the table address to help anyone else out: /now/nav/ui/classic/params/target/sys_ux_criteria_m2m_inclusion_list.do
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‎06-07-2025 03:15 AM
Hi , I am not understanding what exactly we need to do , can you please attach more screenshots for the steps.
I opened the sys_ux_applicability.list and then clicked "New".
I see nothing in bottom , related to user criteria. Can you please attach the screenshot.