Audit Workspace: How to set audience by user group to page variant?

Miikka_M
Tera Guru

Hi, 

I'm doing variants of Audit Workspace Homepage for different user groups. In variant settings I can define audience for variant, but I can't see my user groups here. Why I'm only seeing 78 groups what I can define for variant? I have 1131 user groups in sys_user_group.list
2023-12-13 15_50_33-UI Builder _ ServiceNow.png
How to add "custom" user group for page variant audience? Or should I limit access to variants via ACL:s? What would be best way to do this?


Thanks in advance. 

This documentation did not help: https://docs.servicenow.com/bundle/vancouver-application-development/page/administer/ui-builder/task...

1 ACCEPTED SOLUTION

Miikka_M
Tera Guru

Here step by step how to create new Audience to workspace.

1. Create new Audience at: sys_ux_applicability.list by clicking new
2. In this new record, on the bottom create new user criteria inclusion, by clicking new
3. Open record, open "can read"
4. Create new user criteria record by clicking new -> user_criteria.do
5. Now you can add specific group to user criteria which is under user criteria inclusion, which is under new audience you created

2023-12-14 11_23_24-Settings.png


6. Now you can add this custom audience, which has specific group in ui builder.

Screenshot 2025-02-13 110044.png

That's the easiest way to show page variants for specific audience.

View solution in original post

9 REPLIES 9

Miikka_M
Tera Guru

Here step by step how to create new Audience to workspace.

1. Create new Audience at: sys_ux_applicability.list by clicking new
2. In this new record, on the bottom create new user criteria inclusion, by clicking new
3. Open record, open "can read"
4. Create new user criteria record by clicking new -> user_criteria.do
5. Now you can add specific group to user criteria which is under user criteria inclusion, which is under new audience you created

2023-12-14 11_23_24-Settings.png


6. Now you can add this custom audience, which has specific group in ui builder.

Screenshot 2025-02-13 110044.png

That's the easiest way to show page variants for specific audience.

Community Alums
Not applicable

Great to see i could help you ðŸ˜Š @Miikka_M 

The system property, "glide.ux.user_criteria_enabled" needs to be set to "true" for this to work.

 

 

Thank you for this Mikka,

For some reason my related lists are technically there (verified in the slushbucket); however, I can't see them on the audience record, even for lists that I know are already setup like instructed; so I thought I would share the table address to help anyone else out: /now/nav/ui/classic/params/target/sys_ux_criteria_m2m_inclusion_list.do

Hi , I am not understanding what exactly we need to do , can you please attach more screenshots for the steps.

I opened the sys_ux_applicability.list and then clicked "New".

I see nothing in bottom , related to user criteria. Can you please attach the screenshot.