Good morning, I have an issue on PROD environment that in Compliance Workspace on "Pending Group Tasks" list the filter is not working properly, no records are displayed, I can't even see the filter, but on INT environment it is working fine. I don't...
Hello,I have following requirement and it is really hard to come up with any possible solution or even a nice workaround for this:My customer performs audits in ServiceNow by making use of audit engagement record functionalities. During these audits ...
We currently have PCI 3.0 citations in our instance. I have been asked to find out when PCI 4.0 will be available from ServiceNow or a vendor. Anyone have an insight?
I have a Risk Register with over 3500 records and I have configured a Risk Assessment Methodology for these records. These records include values of Impact, Likelihood and Control Effectiveness which I configured according to a certain matrix. How ca...
The IRM (professional / enterprise) accelerator for the CIS Top 20 controls (version 7.1) is a plug-in available today. but CIS has a new version that i believe is the Top 18 controls and is a totally different list of requirements. I am wondering...
Hi All, I have to find the difference between current date and due date in Issue Management module. Based on the due date i have to update the status in issue management. I need to get the due date in Days. Based on the days i have to update the stat...
I'm Integrating ServiceNow and Jira using ServiceNow REST API. But when i try to push data's from JIRA to ServiceNow ,Jira data's are not updating in ServiceNow. From Jira side we have created Webhook and ServiceNow side we have created scripted REST...
Hi All, where do you capture the Maximum Tolerable Period of Disruption in BCM? Thank you
Hello everyone, I have a form with a workflow- stages, i want result to be mandatory in stage third stage,
I want to hide 'View Locations' button from a specific viewbut it should be visible in Default view. Can anyone help me to achieve this?
I have a requirement where on the Engagement Form, there is a related list meant to show all Evidence Requests (EVR records). From what I can tell, I need to add the Engagment number as the parent on the EVR record when it is created. I've tried to a...
Even though vendor contact have vendor risk issues but i am unable to see in the svdp portal. it's always showing zero in count. For assessments its showing correctly, Could you please help out.
There is a custom M2M table created by mistake in GRC: Risk Management scope. The M2M definition record in "sys_m2m" table has been deleted, but the table definition in "sys_db_object" table still exists, along with the field definitions and label co...
I have a code am working on where i want users with a specific role should be able to view the records in the query below. it seems to be working but its throwing the error in the screen shot. Here is the code var gr = new GlideRecord('x_verw2_ac_fac...
Hi everyone, As part of a requirement, I need to add a related list section which appears when opening a GRC Entity Type. If I want to configure directly on the form, I'm getting the following warning message: Current form layout: Expected result...
