Hi, our client wants to start leveraging ServiceNow's Policy Management functionality for authoring and hosting. They are currently using another tool and already have a large body of Policies, Standards, etc. that they would like to import into Serv...
I dont see a OOB download button or a way to export the article in PDF format in Audit Workspace. Is there a custom UI action script we can use to download articles from Workspace.?
fetch details of users in background scripts
Hi, We have a contexual search is enabled for knowledge base.When we type something in short description field, the related knowledge results showing below.The default setting is expanded search, is there a way to make it minimised default, if needed...
Restrict the Priority is Critical only for itil_admin(role) on incident form, Other users cant edit as Priority Critical..I got this requirement on ACL ..Can anyone help with ACL??
Hi all, A client is asking to rebuild the whole Attestation Designer, Is it possible? If it is, where can I find where is developed the designer to clone and start editing? Here is the screen of the Designer
I talked with the client and they want to create a new Designer like the Attestation Designer no edit the existing one, that's why I was asking for the code to replicate the designer to create a new one. There is any form to create something similar ...
I want to add a tooltip/Help text/ Hint for (GRC)Engagement's Result field, in workspace. I tried by adding hint in field label and to have that show up for all users in workspace made the property: Show help tips on forms(glide.ui.accessibility.acce...
SLAs are configured at operational tasks such as Tasks, Incidents and Issues. Similarly, GRC Attestations are operational activities. Why ServiceNow is not providing any SLA configuration mechanism for Attestations? Are there any reason for this bein...
Hi,Currently we are using the Vendor Risk Management Module. (Third-Party)During our setup last year, we created a Tier based assessment submission rule.When a Vendor Tier is high or very high, then auto create a Vendor Risk Assessment. This is OOB.M...
We are planning to roll out the Risk workspace to the users. What we have observed is that access to the Risk workspace is controlled by roles like 'sn_risk_workspace.operational_risk_manager' or 'sn_risk_workspace.IT_risk_manager' Both roles contain...
Hi all, A client is asking to rebuild the whole Attestation Designer, Is it possible? If it is, where can I find where is developed the designer to clone and start editing? Here is the screen of the Designer
Hello, I am following the GRC training and I find the explanation regarding risk creation quite unclear. How the risks are created? What does it mean we can create risk automatically when we associate entity type with risk statement (but how those r...
Is there a way to connect entities or controls in such a way that the TOD is inherited from the common control, but the TOE still needs to be filled in? Or can this type of situation only be solved with grouped assessments?
I have done data modification in Business Application table via Datasource job Import set. How can I roll back the data changes that are done via Import Set
