Hi all, I have one question regarding for SLA. How to attaching the SLA to existing Issue records. the issue records are existing's, but here is the problem was SAL'S are attaching to existing is records but those sla are not breached. why becouse i...
Greetings All, We are looking to buy BCM licenses , but I want to understand how BCM lite operator licenses work.I have gone through the official documentation but it does not resolve my query.My query is :when a Disaster plan is executed and tasks a...
How can I change the Name and Reference of the Control Objective if the policy associated with it is beyond Draft state?
Hi all ,I am facing an issue with the vendor portal and here the requirement is when the user clicks ok " submit to vendor " ui action i have written one br to another vra record in the sn _vdr_risk_asmt_assessement table . I am able to create the v...
How can we implement CCPA consumer requests [Opt-out/Delete/Access Information] in ServiceNow?What table do we need to refer to configure forms?Is there any OOB table which we refer or should we configure forms over custom tables?Is there any OOB GRC...
I would like to understand how people are using controls down to the server and application level. Our controls are set at the Enterprise level. So for example, our Vulnerability Remediation control is set to the actual process. How are people droppi...
Does grc or ServiceNow have the capability to integrate into 3rd party products to automate security reviews for audits? So ingest data and then automate reviews on set criteria using the ServiceNow platform
Customer question: "I wanted to reach out and ask if this is something that we would be allowed to do. We want to ensure this doesn’t violate our licensing or contract. Here’s what we’d like to achieve: We’d like to give some of our users ...
Hi All, I have created a scheduled report, but it is not automatically sent to the users of the group i have marked in the groups field. Can anyone help me out why this is happening. Am I missing something....!!
while using data discovery intially I am selecting few active data patterns and running a discovery job for that it is fetching the matched data if I add some data to a field in a table and again run a new job its not showing the matching data neithe...
Hi Team, Currently I am working on a requirement where customer wants to hide some fields on the OOTB UI Page (Name of the UI Page: advanced_assessment) like Qualitative Score, Qualitative weight and other fields. I knew this layout is generated thro...
wile using data discovery which scope should we use for Active data patterns and for target tables?
Hi, I would like to know how I can upload an excel table to ServiceNow GRC with the following columns: risk category, risk framework, risk statement, related control objective and control. Is there a way to upload this table so you do not have to ent...
What is the purpose of the value field on the indicator task?
