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Default contextual search need minimized

Hi, We have a contexual search is enabled for knowledge base.When we type something in short description field, the related knowledge results showing below.The default setting is expanded search, is there a way to make it minimised default, if needed...

chandan15_0-1712653445013.png chandan15_1-1712653474638.png
chandan15 by Tera Contributor
  • 453 Views
  • 1 replies
  • 1 helpfuls

Rebuild the Attestation Designer

Hi all, A client is asking to rebuild the whole Attestation Designer, Is it possible? If it is, where can I find where is developed the designer to clone and start editing? Here is the screen of the Designer  

AlexJerem_asL_0-1714424930131.png
AlexJeremiL by Tera Contributor
  • 396 Views
  • 1 replies
  • 0 helpfuls

Create a new Designer like Attestation Designer

I talked with the client and they want to create a new Designer like the Attestation Designer no edit the existing one, that's why I was asking for the code to replicate the designer to create a new one. There is any form to create something similar ...

Hint on a field on workspace

I want to add a tooltip/Help text/ Hint for (GRC)Engagement's Result field, in workspace. I tried by adding hint in field label and to have that show up for all users in workspace made the property: Show help tips on forms(glide.ui.accessibility.acce...

Resolved! Why GRC Attestations are not equipped with SLA

SLAs are configured at operational tasks such as Tasks, Incidents and Issues. Similarly, GRC Attestations are operational activities. Why ServiceNow is not providing any SLA configuration mechanism for Attestations? Are there any reason for this bein...

Risk workspace

We are planning to roll out the Risk workspace to the users. What we have observed is that access to the Risk workspace is controlled by roles like 'sn_risk_workspace.operational_risk_manager' or 'sn_risk_workspace.IT_risk_manager' Both roles contain...

rajeeshraj by Tera Guru
  • 2424 Views
  • 4 replies
  • 4 helpfuls

Resolved! Rebuild Attestation Designer

Hi all, A client is asking to rebuild the whole Attestation Designer, Is it possible? If it is, where can I find where is developed the designer to clone and start editing? Here is the screen of the Designer 

AlexJeremiasL_0-1714423529022.png

Resolved! Creating risks in GRC

Hello,  I am following the GRC training and I find the explanation regarding risk creation quite unclear. How the risks are created? What does it mean we can create risk automatically when we associate entity type with risk statement (but how those r...

dev_K by Tera Contributor
  • 1942 Views
  • 5 replies
  • 1 helpfuls

Can you make an entity partially reliant?

Is there a way to connect entities or controls in such a way that the TOD is inherited from the common control, but the TOE still needs to be filled in? Or can this type of situation only be solved with grouped assessments?