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Resolved! Vendor Portal Security

Hello, Has anyone setup additional types of authentication for the TPRM (Third-party risk management) vendor portal (/svdp)? OOTB uses local accounts using the Vendor Contact records, and there's restrictions for these 3rd party vendor contacts to on...

danielyanof by Tera Contributor
  • 4224 Views
  • 8 replies
  • 2 helpfuls

Path to learn GRC

Hello, I am a ServiceNow Admin/Developer. We have a requirement to learn GRC module and i do not have any idea how to start with GRC and what can be the best source to learn. I have gone through now-learning but its very hard to learn over there. Can...

mounika7675 by Tera Contributor
  • 3386 Views
  • 7 replies
  • 1 helpfuls

Risk Event > Risk Statement field (Tree Picker not working)

Form : Risk Field : Risk StatementTree Picker documentation : https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/common-ui-elements/concept/c_TreePicker.html As per documentation, Tree Picker can be enabled for any table...

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Link between Policy and Knowledge article not working

Hi guys!When I update my Policie and it is approved, the state changes to Published but this message appears: "Could not create new knowledge article version" and the KB is not updated.Do you know what the problem is?

mila_ by Tera Contributor
  • 899 Views
  • 3 replies
  • 0 helpfuls

Business Continuity Management vs Operational Resilience

Hi ,  I was looking into the definitions of the BCM vs Operational Resilience applications (see below), and I am not able to understand clearly what the difference is between these two apps? When would you use BCM only vs Operational Resilience ? Ple...

VM7 by Tera Contributor
  • 5021 Views
  • 3 replies
  • 1 helpfuls

Workspace "Add" button stoped working after Washington upgrade

Hello,I am facing issue with Adding extra control objectives to Indicator templates.Compliance Workspace -> Control monitoring -> Indicator templatesThe button "Add" does not add Control Objectives to the list (look at screenshot). It happened after ...

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bartk by Tera Contributor
  • 1751 Views
  • 7 replies
  • 3 helpfuls

Resolved! Authority Doc - Citation - Policy - Control Objective

Hi all,  I the Authority Doc is a summary and reference to external legislation/regulation that breaks down into citations that are smaller parts, that describe in detail specific parts of the Authority Doc, The Policy is an adaptation of the regulat...

dev_K by Tera Contributor
  • 3012 Views
  • 5 replies
  • 5 helpfuls