Hi All, Would request someone can explain how the issue risk rating is getting calculated in vendor risk assessment. Also, how to modify the ootb formula and make it count of issue-based. For eg 2 issues critical, 1 medium then critical, 1 issue crit...
Hi folks, Client is asking for us to remove some duplicate Entity records from sn_grc_profile table. When I delete the entity, it stays deleted until "GRC audit daily data run" and "GRC Daily scheduled data collection job" jobs run. At that point, th...
Hi Everyone,I've received an email notification referring to the scheduled job has identified inactive entities. When you open the link, it will go directly to the list of entities (that are active). And so I just typed in "Inactive Entities" in Serv...
On the workspace (compliance), has multiselect option worked for anyone on the List type of field !!?? I am facing issue like whenever selecting multiple options from the list earlier record got wiped off . when I have selected one approver from th...
Hi Team, We are looking to build an OOB dashboard targetted toward a CISO. I wanted to check if you have similar dashboards in your organization, what are the top Metrics / Reports / Visualizations that CISOs would like to see in your organization?...
Hi, I was wondering is anyone could recommend a GRC course? I've been recommended GRC fundamentals by my employer but I can't find a specific course with that name. Would the GRC fundamentals include all courses in the attached picture? Thanks in adv...
where can i find the workflow which governs the status of a control during its life cycle . I mean i am after the workflow which decides that on taking a particular action , the control status will move to this . please guide , where to find the oo...
Hi, My organization has about 17 agency customers, and each agency customer has a varying number of business applications (1300 total applications across the enterprise), all of which are expected to comply with my organizations 18 information secur...
Has anyone implemented the capability to cancel a vendor tiering assessment? From my knowledge, the only way to effectively cancel a VTA is to manually set the "Active" flag to false. 2nd question - Has anyone implemented the capability to reassign ...
Hi All,I have a custom role and I want to give it read access for the task table (task.list) for all types of records.can anyone help me what is the best approach to do this thanks in advance
Hello everyone.I have an issue regarding Scheduled jobs, the below script is running fine in business rule and with background Scripts but not with scheduled jobs, can you please help me with the below script. It is used to update the 'u_sla_indicato...
I have installed all the IRM plugins that includes continuous authorization and monitoring. Normally, you will find the document template and also the document script in the CAM module. But in Rome Build date 09/16/2021 version I couldn't find it. Th...
Hi, Is it possible to see the list of users who has compliance manager role in Service Now? If Yes, Where can I see it? Thank you!
Can someone briefly explain the difference between Validate vs Fieldwork in Audit Engagement Process? Because in Validate you get to choose whether it's effective or ineffective, and in Fieldwork you also get to do the audit tasks assigned to you.
Hi, Can someone recommend a tutorial video or a demo of the whole audit management in service now? I've been doing research but it would be better if there's a demo on this. Thank you!
