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Resolved! What is the Use of OOB GRC.System user account with admin role.

Hello Experts,   The GRC plugins created an user account GRC.System with admin role. What is use of this user role and what will impact if I remove the admin role from the user account. is there any documentation about this user account ?   Thank you...

VJ12 by • Tera Contributor
  • 1117 Views
  • 3 replies
  • 4 helpfuls

Anyone know how to create a call tree

I know we can build recovery teams, but I need a call tree like this: Anyone know how to go about building this, I'm assuming this would be a document template and javascript to get the fields from sys_user and ...group.members etc.   Department Mana...

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Convert the currency based on the logged in user

Hi Team,  Would like to know the feasibility of the following-  If the user creates the risk event from portal with financial loss amount in $, someone from UK can view the loss amount in pounds or someone from Australia can view the amount in AUS Th...

Import Policy Text from Compliance Workspace

Hi All, Has anyone came across the issue with the "Import Policy Text" functionality which is available on compliance workspace under Policy Text field on policies I am trying to import one doc and it performs the steps but does not show up the polic...

Neha48 by • Giga Contributor
  • 1466 Views
  • 3 replies
  • 1 helpfuls

Multiple Risk response tasks creation

Hi Everyone, In current system when a risk is moved to respond state a risk response task gets created.  Can I change this functionality and create multiple risk respond tasks and assign them to users who are of same group?? If I change , will it bre...

Bindu by • Tera Contributor
  • 893 Views
  • 3 replies
  • 2 helpfuls

Policy Exceptions

Hello, I have been trying to get a better understanding of how others are using the Out of the Box Policy Exception module in ServiceNow.  To me, the process seems a bit counterintuitive in that approvals are the responsibility of control owners and ...

John C by • Tera Contributor
  • 1274 Views
  • 2 replies
  • 2 helpfuls

Related list count on one column of a report

Hi Community, I need to create a report in which i need to apply vendor filter on it. When i select a vendor it should filter related business apps, related business apps should show servers associated with it and server should show the count of vuln...

Upload data into GRC?

Can we upload data into the GRC module via a CSV (or similar) to batch / bulk load the input?  

Risk Statement Hierarchy Relationships

Hi All,   I have a client scenario where one child Risk Statement has more than one Parent Risk Statement.   The issue is that the Parent field on the Risk Statement form is a single reference field.    Any idea, on what would be the best course of a...