Audit Management - Tutorial / Demo
Hi, Can someone recommend a tutorial video or a demo of the whole audit management in service now? I've been doing research but it would be better if there's a demo on this. Thank you!
Forum Posts
Resolved! BCM Workspace View | Remove tabs
Hello Guys, Is there a way to remove the "Recovery Tasks" tab from the workspace view? Tried removing it the usual way, by removing it from the related list in the Form View. But looks like the "Recovery Tasks" tab is not added in the form view (Wor...
Resolved! update state via script
hi all I am trying to update the status of a control ( sn_compliance_control) using a backend script . will "state.setValue('Attest')" work or do i need to find the number corresponding to each state of the control . If yes , how do i do that
Evidence Request Collection Details
I have a use case to assign multiple Evidence Request tasks on the same "Evidence For". It is part of the Audit Process for the team. The system doesn't allow this, has anyone else come accross the same issue? How did you resolve it? #Evidence Req...
Which script moves control from attest to review
Which script moves control from attest to review
Control state and status
Hi all, When control has only one attestation responder, and when he attested, control will move to review automatically but when control ahve multiple attestation responders then even all attested, control will not move to review state automatically...
Resolved! Only one control is allowed for each pair of entity and control objective
Hi, We have business scenario where multiple controls to be created for one pair of control objective & entity. For E.g. Control objective = "Review event logs, Intrusion Detection System reports, security incident tracking reports, and other secur...
ServiceNow Core SOC reports
Hi All, I need to get latest ServiceNow Core SOC Reports for audit.I have credential for Core reports access.please help to find SOC reports.
Resolved! Pull the Inherent Assessment & Residual Assessment fields (UI pages) onto a report
Hey, I am looking to include the following fields on a report but these are not fields on the form but the UI page. So, the fields are not available in the list of columns that can be dragged into a List type report. Is there any way these fields can...
What is the difference? (Evidence Request Form and Evidence Collection Detail Form)
Hi SNOW GRC Community, Our company is trying to implement the evidence request module to facilitate collection and review of documents requested as part of audits and regulatory exams. We are currently collecting documentation manually and just using...
Resolved! Which GRC task table can be extend to fulfill task requirement?
Hi, Which GRC task table(new custom table to be created) can be extend to fulfill task requirement such that the ownership resides within the risk team.risk team. Best Regards,Juganta Kishore Nayak
Error encountered while importing shared list from UCF
Hi,I am facing this error while configuring UCF -"Error encountered while downloading UCF content. Try again or contact your system administrator for further assistance."I looked into the UCF Shared Error list on ServiceNow docs but none of the resol...
Resolved! Compliance Workspace
I have a comliance manager role, but i still do not have access to the Complinace WorkspaceCould you advise me why that is? Thanks in advance!
Link between Issue and Audit Engagement
I am looking for the reasoning behind the two different ways Issues are related to Audit Engagements.When an issue is automatically created as a result of a Control Test failure, the Issue becomes visible on the 'Control Test Issues' tab on the Audit...
Error Message: A risk with the same Entity and Risk Statement already exists
Hello, I am not able to create multiple risk records with same field values. these are the two fields (Entity, Risk Statements) business requirement is to create multiple records with same fields values
