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Resolved! Business Continuity Workspace

Hi Experts, On 'Business Continuity Workspace' -> Scope tab -> Add (ui action) On click on Add "Add Items" dialog box is coming up Question- Where is that dialog box, Add ui action define in the system and how we can increase the number records to be...

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NS16 by Mega Sage
  • 1156 Views
  • 1 replies
  • 1 helpfuls

Policy Exception approvals not allowed without Control Objective/Policy?

Hello, I came across to following scenario: Created a policy exception from an issue linked to a control without control objective.The system automatically added an "Impacted Control" which is visible through the related lists.I was able to proceed a...

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Community Alums by Community Alums  
  • 965 Views
  • 2 replies
  • 1 helpfuls

SSAE 18 SOC

Hi We need "SSAE 18 SOC" papers for an audit process, I have found two documents into the community site about it: ServiceNow Platform SOC 1 Type 2 Bridge Letter 03-31 2021.pdf ServiceNow Platform SOC 1 Type 2 Report 03-31 2021.pdf but for the second...

Wenceslao by Tera Contributor
  • 1390 Views
  • 2 replies
  • 1 helpfuls

Authority document question

Hi All, We have authority documents imported into the table. However, they donot currently have any sourceID. When we do any integration with UCF - what will happen with these regulations? Are they not considered at all?    Is it a best practise to h...

MR13 by Tera Contributor
  • 984 Views
  • 3 replies
  • 0 helpfuls

Using Entities

Hello. We are implementing IRM globally. We have consider naming each geographic location, and each Legal Entity (company), as an entity in IRM; however, it looks like many of you use entities for business functions, processes, even applications.  It...

Carlos58 by Tera Contributor
  • 1155 Views
  • 2 replies
  • 1 helpfuls

Resolved! Can't edit Risk Description when inherit from Risk Statement

We just installed IRM. If I create a risk from a Risk Statement, the Risk inherits the description from the Risk Statement, but it doesn't let me edit that description for the risk. Is this the way it suppose to work? I would imagine that it should i...

Carlos58 by Tera Contributor
  • 1177 Views
  • 7 replies
  • 0 helpfuls

Risk Statements vs. Individual Risks

Apologies for asking so many questions, but we just recently implemented IRM.  We are debating on the advantages or not of using Risk Statements vs. creating individual risks without inherit any information from the Risk Statements. We are wondering ...

Carlos58 by Tera Contributor
  • 2208 Views
  • 8 replies
  • 3 helpfuls