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Error field is missing when previewing imported data

Hello, I am currently trying to upload from template. However the upload shows rows with errors in import set. Unfortunately I am not able to view the error messages in order to fix them Even if I select the "gear button" and get the errors tab to be...

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Kaloyan2 by Giga Contributor
  • 739 Views
  • 3 replies
  • 0 helpfuls

Heatmap data not visible on Risk Workspace

Hi All,   We are working on Advanced risk management and enabled the Risk Workspace. We have created a Risk Assessment Methodology and enabled Heatmap Configuration for it. But, when we see it on the Risk Workspace, we are not able to see any data on...

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Resolved! IRM (Integrated Risk Management) vs GRC Class difference

Hi all,I'm new in GRC I am having hard time understanding difference between class titles ServiceNow offered last year and what's is being offered now:Last year (Orlando release time) there ServiceNow was offering the following classes: Governance, R...

Valqe by Tera Expert
  • 13681 Views
  • 1 replies
  • 1 helpfuls

Control vs. Control objective

Is there a way where you can have your control objective and your control different? We want to use the control objective and create our own controls, but it seems when you tie in the control objective it automatically populates it for you and there ...

Cynthia14 by Tera Contributor
  • 10040 Views
  • 5 replies
  • 2 helpfuls

Resolved! Attestation - Control reference fields are missing

Hi, The Control/Risk fields are missing on the Assessment Instance "GRC Attestation" view, so the user wouldn't know which control the attestation is for. However, when I looked at the OoB view GRC Attestation I noticed that the fields are actually t...

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Roles within IRM User license

Hello, I'm trying to figure out what are the GRC roles which are eligible to license 'IRM user'.  Thanks a lot, Arnaud

Audit Plans/Project in Engagements

I'm curious to know: When using Audit Plans, do you first set up the Plan or the Engagements?Do you allow the users to have the it_project_manager role for the project to be created or limit this and keep it to audit plans?what is the benefit of the ...

Resolved! How can I turn on "Creates controls automatically" flag?

Hi, there!   I'm proceeding with learning how to use GRC module. I found good material in now learning. But, during the material, I need to turn on the "Creates controls automatically" flag. But I couldn't turn on the flag. Please see following video...

Oshikata1 by Tera Contributor
  • 1064 Views
  • 3 replies
  • 1 helpfuls

Resolved! UI Policies-Make field read only in review state

UI Policies-Make field read only in review state Hi, I am writing a script for making the fields read only for a particular state(Review). I want the member of a specific group(member of IT_GRC(sys_id+76c540dbdb8cd090c7d99c18db961941)) only should be...

Kajal2 by Kilo Contributor
  • 2642 Views
  • 12 replies
  • 0 helpfuls

Resolved! Entity filter using script not working

I am trying to create an entity filter for the Department table based on field values on that department's related CI records. (For example, departments with operational CIs.) Because this can't be done using the filter conditions UI we have created ...

kpmcdona by Kilo Expert
  • 2490 Views
  • 9 replies
  • 2 helpfuls