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Resolved! Entity type and entity filters

Hi Everyone, On what I understand you can automatically assign entities to Entity Types via Entity filters. Somehow in the Entity Filters table field, its not getting any tables. Is this by default? I tried to create via background script one record ...

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Tadz by Kilo Sage
  • 2771 Views
  • 4 replies
  • 4 helpfuls

Risk Form Lifecycle - Respond -> Review-> Monitor States

Hello. I have a question about the purpose of the following states in a Risk form: Respond, Review and Monitor. When a Risk Owner selects the Risk Response type (mitigate, avoid etc.) it generates a Risk Response task where a Risk Owner puts the Plan...

Resolved! Create entities that are owned by a group rather than one owner

Hi!  Currently working on a case where we don't want to assign one owner (owned by) to a entity, but rather define the owner by e.g., owned by group or owned by roles. The main reason for this is due to the internal infrastructure of the company and ...

Triggering an Assessment from the Flow Designer

Hi All,   I have configured the following in the system. - Created an Assessment Metric Type, with an associated Metric Category and Metrics - Created a Flow in the Flow Designer to trigger an Assessment based on the above Assessment Metric Type   Th...

Resolved! Automated Scripted Factor - sample script

Hi Everyone, Can someone provide sample of a sample script for GRC: Advance Risk - Automated Scripted Factor. I have this requirement to automatically calculate the score of a company. Example: If company is greater than 5 years it would score 10, el...

Tadz by Kilo Sage
  • 891 Views
  • 2 replies
  • 0 helpfuls

Relationship between control and risk

How are controls and Risks related in ServiceNow. We have a process to implement where I am trying to Map compliance obligations to business processesIdentify and categorize inherent risk of non complianceCreate assessments for compliance riskAssess ...

rajeeshraj by Tera Guru
  • 2995 Views
  • 4 replies
  • 7 helpfuls

Risk response approval levels.

Why does a 'risk acceptance'  response require an additional management authorisation / approval step  vs. 'risk mitigation, avoidance and transfer' and can the system be configured so these are aligned??    In our business the person with authority ...

Matt125 by Kilo Contributor
  • 901 Views
  • 2 replies
  • 2 helpfuls

Assessment Questions Dependencies

Hi All,   I am trying to create an assessment metric type with several questions (metrics). The assessment will start with 3 Yes/No Type questions and I would like to show the rest of the questions depending on the answers on this 3 questions.   Serv...

Getting started with mapping COBIT 2019

We are looking to get started with using Policy and Compliance Management for COBIT 2019. We are a long time GRC customer, back to the very first release, and are looking to upgrade to the latest version of GRC. Unfortunately, we won't be using UCF s...

TrevorK by Kilo Sage
  • 2687 Views
  • 4 replies
  • 5 helpfuls

Data source JDBC connection

Hi, I am trying to connect to a JDBC server using the MID server and in the data source I have used type as JDBC. but while connecting/ testing the 20 loads. I am facing issue When I look at the log I see this error.  Not sure why it’s complaining a...

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Anurag8 by Tera Contributor
  • 684 Views
  • 1 replies
  • 0 helpfuls

Resolved! Compliance workspace: Take assessment UI action unavailable

Hi All, I want to bring the UI action 'Take Assessment' on compliance workspace as well. I am able it bring in on assessment form but nothing is happening when i am clicking on that UI action.  I am getting correct log values. But I am not getting wa...

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