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Resolved! scale factor in Control attestation types/ assessment types

we have a mandatory field "Scale factor" while creating attestations / assessments. There is no much information available in the documents also. How this will used in assessments/attestation results. I couldn't able to find where it is applied and t...

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Resolved! Business Continuity Workspace

Hi Experts, On 'Business Continuity Workspace' -> Scope tab -> Add (ui action) On click on Add "Add Items" dialog box is coming up Question- Where is that dialog box, Add ui action define in the system and how we can increase the number records to be...

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NS16 by Mega Sage
  • 1190 Views
  • 1 replies
  • 1 helpfuls

Policy Exception approvals not allowed without Control Objective/Policy?

Hello, I came across to following scenario: Created a policy exception from an issue linked to a control without control objective.The system automatically added an "Impacted Control" which is visible through the related lists.I was able to proceed a...

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Community Alums by Community Alums  
  • 981 Views
  • 2 replies
  • 1 helpfuls

SSAE 18 SOC

Hi We need "SSAE 18 SOC" papers for an audit process, I have found two documents into the community site about it: ServiceNow Platform SOC 1 Type 2 Bridge Letter 03-31 2021.pdf ServiceNow Platform SOC 1 Type 2 Report 03-31 2021.pdf but for the second...

Wenceslao by Tera Contributor
  • 1439 Views
  • 2 replies
  • 1 helpfuls

Authority document question

Hi All, We have authority documents imported into the table. However, they donot currently have any sourceID. When we do any integration with UCF - what will happen with these regulations? Are they not considered at all?    Is it a best practise to h...

MR13 by Tera Contributor
  • 1051 Views
  • 3 replies
  • 0 helpfuls

Using Entities

Hello. We are implementing IRM globally. We have consider naming each geographic location, and each Legal Entity (company), as an entity in IRM; however, it looks like many of you use entities for business functions, processes, even applications.  It...

Carlos58 by Tera Contributor
  • 1216 Views
  • 2 replies
  • 1 helpfuls