How to mark Risk as Transversal Risk?
Hi experts, I think I saw sometime ago in Risk form that we can mark it as transversal but I can no longer find it. Was it plugin required or how? Thanks!
Forum Posts
No change in the Compliance score in the CMDB Health Dashboard even after adding new audit rules
why is the compliance score not changing even after new audit rules being added in the CI class manager?There are some existing audit rules but now I have added new audit rules for about 11 classes but i still see no change in the compliance score.Ca...
Resolved! How should I set the run schedule if I want to trigger an email to be sent by 1st of June yearly?
Dear experts, I have created a scheduled job to trigger the email to be sent out on 1st of June yearly, if I want to make it as to run yearly since it does not have the option. How should I make sure it will trigger on the first of June every year. W...
Cannot add Providers for manually created Regulatory Alerts
Cannot add Providers for manually created Regulatory Alerts. And hence cannot utilize taxonomy feature.
Understading roles in servicenow
What does this mean in ServiceNow. All three roles are required or only any one role is fine. They should use "and -or" instead of using ",". Please share your inputs
Reg alert - Type Source, approval issue
What is the issue here, why is the assigned approval not visible to reg change manager
Compliance, Risk: Managers and Users do not have action tasks of RCM shown in workspace ootb.
Compliance, Risk: Managers and Users do not have action tasks of RCM shown in workspace ootb. Is this observation correct? In classic view they can see action tasks but not in compliance or risk workspace as an ootb feature. Please confirm if it is t...
Issue with Regulatory alert type - Source Document
As per the reference qualifier, what should show under Target Citation.
Need help in configuring heatmaps for advanced risk
There is a requirement to configure heatmap for advanced risk to add to dashboard. I am relatively new to GRC module. I saw this ServiceNow doc - https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/grc-risk/task/conf...
Getting Dynamic data source in single score UI builder component
Hey, I'm trying to get dynamic single score report in ui builder side bar. I have created data source , that get filtered risk events As you can see in screenshot it's getting 2 result , that are correct. Now I want to use data , for single score com...
Change the font of fields in Smart Assessment UI
How can i modify the look and feel of Smart Assessment UI?For ex: instructions is starting with small letter "i" and i want to increase the font of this field. How can i update it?
RCM Error, while using similarity definition form to train AI to recommend Citations for Reg Alerts
RCM Application Error. While using similarity definition form to train AI to recommend Citations for Reg Alerts, it is not working. Will it take some days? In this example, Citations with Critical names should have been recommended within the Regu...
Smart Assessment: Remove the modal
The below popup comes in when i click on Submit button on Combined Smart Assessment. If i want to remove the popup or update the message in the modal or update the highlighted color to a different one, how can i do this?
How to make a related list that has a custom UI Policy Related List to be mandatory?
Dear experts, I am facing a situation where I want to make a Business Rule for my custom related list tables to be mandatory, but I have three custom related list tables that has three different UI Policy Related List defined for them, for example, i...
advanced Risk heatmap report not showing custom factors choices in the report.
I have created custom factors and choices for inherent risk heatmap (advanced) but I am unable to see those choices in the report on dashboard. Please refer attached snapshot:
