Automating Privacy Assessment → Processing Activity (RoPA) Mapping in ServiceNow
Has anyone implemented automation in ServiceNow to map Privacy Assessment (PIA/DPIA) question answers directly to Privacy Processing Activities (RoPA)?Thanks
Forum Posts
"Submit for Review" Business Impact Analysis
Documentation seems to be limited but what does "Submit for Review" do on a Business Impact Analysis. Nothing seems to happen when I click it. My guess is that it's supposed to be a trigger for a notification to the BCM Lead, alerting them to review ...
Resolved! Compliance Workspace: Dot-walked 'State' field shows as (empty) for a single user in Smart Assessmen
Hi everyone,I am troubleshooting a strange visibility issue in the Compliance Workspace and would appreciate any insights or ideas on what might be causing it.The Issue: One specific user cannot see the value of the "State" field when viewing Smart A...
RCSA delta report in risk workspace
Hi Team,We are working on an RCSA Delta Report in Risk Workspace (Analytics Center), built on a custom Risk Assessment end-to-end view.Currently, the "Hide column filtering" option is enabled. We are planning to disable it to allow users to apply col...
Syncing Servicenow GRC Table with SQL Server
Hello,Looking to understand best practices for syncing Servicenow GRC table data(eg:Sn_audit_engagement) to an external SQL Server database for reporting.We're evaluating a few approaches - Table API with sync, JDBC Spoke and would love to hear what'...
GRC task page : how to configure this functionality
How to configure a contributor in the GRC workspace @Servicenow
RCSA delta report
Hi Team,We are working on an RCSA Delta Report in Risk Workspace (Analytics Center), built on a custom Risk Assessment end-to-end view.Currently, the "Hide column filtering" option is enabled. We are planning to disable it to allow users to apply col...
Control not displaying in ServiceNow Portal for Control Attestations
Whenever I send a control attestation in ServiceNow to an attestation respondent, when they open the attestation, it does not have the Control that was attached to the attestation displayed in the Service Portal. When I check on my end for the respon...
Delegation options in IRM
Hello all, Is there any out of the box functionality available for delegation in IRM?For example, delegating Issues, Control Attestations, Risk Assessments etc. assigned to someone, to a delegate.Kindly let me know if there is any such feature.Also, ...
Disable Hyperlink first field in related list workspace view
we have requirement to disable hyperlinks for the first field that is there in the related list in workspace view. Can someone guide me on this?I see there is checkbox which only works for list view not workspace view. Is there any way to achieve thi...
Attestation Frequency - on Control but not Control Objective
Hi everyone,I am aware that you can set periodic attestation of Controls using the "Attestation frequency" field on a Control. Whilst this gives complete control (excuse the pun) over how often a content owner has to attest for a given Control, it ki...
Unable to submit Smart Assessment in IRM/TPRM Module
Hello Team,We are upgrading to Vendor Risk Management module to Third party risk management module and we have enabled smart assessment engine for TPRM.The issue is after creating internal assessment record, we can attach the questionaire template bu...
How to group the issues in sn_grc.issue table in compliance workspace?
I am able to group issues and create a parent-child relationship in Classic Ui by selecting multiple issues and clicking on the group button in the list action header. I would like to achieve the same functionality in Compliance workspace.
TPRM: Document Request template - How to create a document request template - Document Management
I understand that we can create document request template (Classic) and document request temaplate(SAE). I do not see a place where the attached documents move to document management or link to vendor or link to vendor. Is this the expected behavior ...
Risk Management app (sn_risk)
Hi everyone,I am using a newly provisioned Zurich PDI and I successfully installed GRC: Policy and Compliance (sn_compliance) along with GRC: Approver Configurator.Policy & Compliance is working correctly.However, I am unable to locate or install the...
