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Resolved! Change Data Owner on a Metric

We have an issue setting up GRC:Metrics where we have a Manual Metric Definition that requires Metric Data Tasks to be completed across multiple divisions of the company by different users. The data owner field on the individual metrics is inherited ...

Ash70 by Tera Contributor
  • 544 Views
  • 3 replies
  • 3 helpfuls

Risk statement ,Risk,Control objective,control

Hi @SANDEEP DUTTA @Ankur Bawiskar ,Can someone help. Since i am new to IRM.I want to understand the difference between and with few examples of IT Risk Department Perspective based on banking sector.1.Control objective and control(name and descriptio...

Munny1 by Tera Expert
  • 431 Views
  • 4 replies
  • 0 helpfuls

RCM : Reg Alert vs Source Document

If a customer says that at the end an alert will be a part of a source document, why do I need two different types of alerts, (Reg Alert vs Source Document) what should one say? And why do we need a source document table for import, we can directly a...

AmeetPatra1 by Tera Contributor
  • 441 Views
  • 3 replies
  • 0 helpfuls

Newbie question about controls

Using the NIST controls, on Washington. Some controls have 'fill in the blanks' like this one;Maintain and review visitor access records using [Assignment: organization-defined automated mechanisms].I change the Control objective to say:Maintain and ...

LKSN by Tera Contributor
  • 558 Views
  • 4 replies
  • 1 helpfuls

Policy Exception tied to Control in Draft Mode, Unable to Attest

A policy exception was tied to and approved to a control while it was in draft mode. When we went live with the control and tried to move it into attest, the attestation respondent received the email to attest to their control, but they got an error ...

mhaller by Tera Contributor
  • 290 Views
  • 1 replies
  • 0 helpfuls

Resolved! IRM: Risk & Risk statement, Control & Control Objectives

What is the difference between [Control and Control objective] and [Risk and Risk statement]With an example for each, in the IT Risk department for Banking sector.Could anyone help me with above question?Thank you for the support in advance.

Madhulika7 by Tera Contributor
  • 514 Views
  • 1 replies
  • 1 helpfuls

Resolved! Audit Workspace: How to set audience by user group to page variant?

Hi, I'm doing variants of Audit Workspace Homepage for different user groups. In variant settings I can define audience for variant, but I can't see my user groups here. Why I'm only seeing 78 groups what I can define for variant? I have 1131 user gr...

2023-12-13 15_50_33-UI Builder _ ServiceNow.png
Miikka_M by Tera Guru
  • 3204 Views
  • 9 replies
  • 8 helpfuls

How to add a check delegate is true condition to an UI Action?

Dear experts, Currently I am toggling with the delegate functions on the latest yokohama fix and for some ui action I have certain conditions only for certain role, I tried to create a script include to call in the condition field for the ui action a...

ChuanYanF by Tera Guru
  • 896 Views
  • 19 replies
  • 7 helpfuls

pre-defined BCM BIA Element Definition Filtering not working for BIA

When I set an element definition filter (any table, any element, any filter) it does not work as the BIA template spins up to filter out items (e.g. Application Services filtered only to Environment = Production) when choosing an "Applies To" item.  ...

JBIV by Mega Expert
  • 627 Views
  • 4 replies
  • 0 helpfuls

Platform Analytics Task

Hi,I couldn't finish this task even though I had done everything according to the instructions.If you can help me with that it would be great. Thank you in advance.T.

Role required to view Risk Event Task

Hi ServiceNow Community,I would like to know the role required to view Risk Event Task records.According to the product documentation, the sn_risk.manager role is required to create Risk Event Task. However, users with the sn_risk.manager role cannot...